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  Public Ticket #3121180
New buyer - stuck in a problem‏‏
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Comments

  • Barak Levy started the conversation
    September 8, 2022 at 4:14pm

    Hi, I purchased your plugin yesterday but ran into a problem.
    On certain product pages everything looks perfect and on other product pages the "add to cart" button disappears (the blue button). It is important to note that the product page template is the same throughout the site.
    I would be happy for help on the subject, I am attaching photos and links to the products so you can see for yourself.
    https://seacrett.co.il/product/oliver/ - Only here does the add to cart button appear
    https://seacrett.co.il/product/jack/ - the add to cart button does not appear
    https://seacrett.co.il/product/edy/ - the add to cart button does not appear

    my mail is: [email protected]

  •  767
    Janilyn replied
    September 9, 2022 at 10:39am

    Hi Barak,

    I saw that only the first product has a price configured, the other two products have no price so the Add to Cart button is disabled for them. By default, WooCommerce requires every product to have a price to be purchasable. Please check your products again.

    6655180538.png

    If this doesn't help, we might need to log in to the admin area of your site to investigate further.

    Best regards.

    Janilyn T. - WPClever Support Agent

  • Barak Levy replied
    September 9, 2022 at 12:37pm

    Problem solved, thank you very much!