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  Public Ticket #3112163
blank frequently bought together field
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Comments

  • wei started the conversation

    hi, 

    the field for the Frequently Bought together does not show up, it's blank and I can't use it.

  •  767
    Janilyn replied

     

    Hi Wei,

    Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket.

    Please check if you have enabled the plugin properly: only one version of this plugin is allowed. Also, you can try to deactivate and delete it from your site. Next, install a new clean version of it then try again after clearing caches and cookies.

    If this doesn't work, please provide us with your admin credentials, our developers will help you fix it.

    Best regards.

    Janilyn T. - WPClever Support Agent