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  Public Ticket #3102447
component display problem on the front-end
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  • herrmann started the conversation

    Before buying the WPC Composite Products plugin license, I test it. I work with the divi theme and the divi builder, but on the front-end I just have 2 components that are displayed (https://freshome-bba.fr/produit/planche-d-annonces-de-crudites- avec-une-petite-sauce/) while on the back-end I put 6.

    Does the free version limit the number of components to display?
    Thank you in advance

  •  767
    Janilyn replied

    Hi Herrmann,

    Thanks for contacting us here.

    For your information, the free version only limits to Products source but doesn't have a limit on the number of components and products to be added. That might be a conflict with external plugins or theme on your site. Maybe the product types of the chosen items are not supported so they didn't appear.

    Also, it's only possible to add Publicly Published products to special product types created by our plugins: Smart Bundles, Smart Grouped Product, and Smart Composite Products. All products must have a price configured to be purchasable. Any products with no prices won't work properly in these special product types.

    This means any Hidden, Private or Draft products cannot be searched for to add or display in the frontend. If due to some reasons, these products appear in the frontend, they won't work properly as other normally published products.

    However, it's still possible if you just set products to be Hidden from the Search and Catalog's visibility.

    So you will need to check your products again and make sure they are published with the visibility as Public as well.

    If you purchase the Premium version, issues like this can receive free customization support from us and we might need to access the admin backend area of your site to investigate and change the code.

    Best regards.


    Janilyn T. - WPClever Support Agent