i installed WPC Product Videos for WooCommerce , When set product image or add product gallery images it add the video URL for image.
But when i go for testing the video , i found a black background even on the other images so i couldn't see the video or the images , and when i remove the video link , everything go normal.
Thank you for contacting WPClever Support Forum. We’ve received your ticket.
However, the description is not enough for us to find the cause of the problem. Please provide us with some screenshots of back-end settings and a link to your published product for checking?
If possible, can you please provide a video recording of the process to help us retrieve this issue for checking?
After receiving your information, I'll proceed to the next step.
i installed WPC Product Videos for WooCommerce , When set product image or add product gallery images it add the video URL for image.
But when i go for testing the video , i found a black background even on the other images so i couldn't see the video or the images , and when i remove the video link , everything go normal.
Hi Sameh,
Thank you for contacting WPClever Support Forum. We’ve received your ticket.
However, the description is not enough for us to find the cause of the problem. Please provide us with some screenshots of back-end settings and a link to your published product for checking?
If possible, can you please provide a video recording of the process to help us retrieve this issue for checking?
After receiving your information, I'll proceed to the next step.
Best regards.
Janilyn T. - WPClever Support Agent