Thank you for contacting WPClever Support Forum. We’ve received your ticket.
However, the description is not enough for us to find the cause of the problem. Please provide us with some screenshots of back-end settings and a link to your published product for checking?
If possible, can you please provide a video recording of the process to help us retrieve this issue for checking?
After receiving your information, I'll proceed to the next step.
As you can see from the attached video, the notification works well for the "add to cart" buttons at the bottom. Instead the notification does not work when I add to the cart from the classic button at the top next to the quanities. The product sheet template is made with elementor.
Here is the link of an active product: ( click here )
I have checked your image and video, this might be a conflict between our plugin and the single product page template from Elementor.
First, you can kindly install this plugin https://wordpress.org/plugins/wpc-ajax-add-to-cart/ to assist the AJAX loading on your site. It's easy and simple, with no special settings required. Just 1-click installation.
Since not all themes and plugins are integrated with the standardized AJAX for the Add to Cart button, we have developed a plugin for our own WPC users to make sure it has what it needs to work properly. Please install then clear both your site and browser's caches/cookies before checking again.
If this doesn't help, we might need to check the backend admin of your site.
After receiving your feedback, I'll guide you further if that doesn't help.
The plugin works for me in some parts of the site but it doesn't work for me in the product sheet on the button next to the cart quantity management.
How can I solve? I use template notiny.
Link
Hi Mauro,
Thank you for contacting WPClever Support Forum. We’ve received your ticket.
However, the description is not enough for us to find the cause of the problem. Please provide us with some screenshots of back-end settings and a link to your published product for checking?
If possible, can you please provide a video recording of the process to help us retrieve this issue for checking?
After receiving your information, I'll proceed to the next step.
Best regards.
Janilyn T. - WPClever Support Agent
As you can see from the attached video, the notification works well for the "add to cart" buttons at the bottom. Instead the notification does not work when I add to the cart from the classic button at the top next to the quanities. The product sheet template is made with elementor.
Here is the link of an active product: ( click here )
Hi Mauro,
Thank you for the information.
I have checked your image and video, this might be a conflict between our plugin and the single product page template from Elementor.
First, you can kindly install this plugin https://wordpress.org/plugins/wpc-ajax-add-to-cart/ to assist the AJAX loading on your site. It's easy and simple, with no special settings required. Just 1-click installation.
Since not all themes and plugins are integrated with the standardized AJAX for the Add to Cart button, we have developed a plugin for our own WPC users to make sure it has what it needs to work properly. Please install then clear both your site and browser's caches/cookies before checking again.
If this doesn't help, we might need to check the backend admin of your site.
After receiving your feedback, I'll guide you further if that doesn't help.
Best regards.
Janilyn T. - WPClever Support Agent
I confirm that you have solved the problem with the plugin you attached to me. I thank you.
Hi Mauro,
Thanks for your feedback. I'm glad that it works for your site.
I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues at any time.
Have a nice day and best regards.
Janilyn T. - WPClever Support Agent