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  Public Ticket #3074563
Discount not calculating correctly on FBWith free version
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  • Rebecca Ramsay started the conversation

    Using the free version, the frequently bought with plugin all installed correctly -, I applied the 10% discount for to buy one other item from the product page, and the calculations are incorrect. 

    Not only is the calculation incorrect, but it is trying to take the discount off the first item (main product), which is not what we want. We want to the TOTAL 15% OFF IF customer adds all 2 or 3 products to cart...

    How can we sort this. Sorry, I cannot buy PRO until I see the plugin actually works!

    TY for your time.

  •  767
    Janilyn replied

    Hi Rebecca,

    Thanks for contacting us here.

    From your description, I guess that you might have configured the Bought Together deals in a wrong way or you might have some confusions about the discount feature.

    For your information:

    - In order to give discount to a Bought Together item, you will need to enter a new price for each product. Use an amount or percentage. For example, use 90% to give 10% discount. There's no way to set up a general discount rate for all Bought Together items at once.

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    - If you enter 10% in the Discounts box, this rate will be applied to the main product. When customers choose to buy at least one of the Bought Together items in the list, the main product will be discounted 10%. 

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    You can read more about our plugin here: https://doc.wpclever.net/woobt/bought-together-setup/

    Best regards.

    Janilyn T. - WPClever Support Agent