Have you just updated our plugin to the latest version on your site?
Kindly note that after any major updates or upgrades, you should always clear both your site's and browser's caches/ cookies before checking it again. Caches and cookies make it impossible to see the new changes properly.
If that doesn't help, please check if your site is using AJAX for the Add to Cart? If yes, you can kindly install this plugin https://wordpress.org/plugins/wpc-ajax-add-to-cart/ to assist the AJAX loading on your site. It's easy and simple, with no special settings required. Just 1-click installation.
Since not all themes and plugins are integrated with the standardized AJAX for the Add to Cart button, we have developed a plugin for our own WPC users to make sure it has what it needs to work properly. Please install then clear both your site and browser's caches/cookies before checking again.
After receiving your feedback, I'll guide you further if that doesn't help.
Hello
When you want to add an item to the cart, it loads for a while and the fly cart does not open when it is configured. it hasn't worked since yesterday.
Could you help me please ?
Hi Cindy,
Thanks for contacting us here.
Have you just updated our plugin to the latest version on your site?
Kindly note that after any major updates or upgrades, you should always clear both your site's and browser's caches/ cookies before checking it again. Caches and cookies make it impossible to see the new changes properly.
If that doesn't help, please check if your site is using AJAX for the Add to Cart? If yes, you can kindly install this plugin https://wordpress.org/plugins/wpc-ajax-add-to-cart/ to assist the AJAX loading on your site. It's easy and simple, with no special settings required. Just 1-click installation.
Since not all themes and plugins are integrated with the standardized AJAX for the Add to Cart button, we have developed a plugin for our own WPC users to make sure it has what it needs to work properly. Please install then clear both your site and browser's caches/cookies before checking again.
After receiving your feedback, I'll guide you further if that doesn't help.
Best regards.
Janilyn T. - WPClever Support Agent