I just bought this plugin and installed it on my website.
I created a bulndled variable product, but although I'm able to choose the variations, the add to cart option is disabled and the "choose an option" error is displayed, as you can see here: https://prnt.sc/xVfHckfQUWhT
I see that the theme has a special function for the JS files. Please check the theme options to see if have any options about wc-add-to-cart-variation.js
If it still doesn't work, please send me your website credentials (wp-admin link, username, password) then I can check and fix it for you. You also can create a dev/staging site with the same configurations then I'll work on it.
Hi
I just bought this plugin and installed it on my website.
I created a bulndled variable product, but although I'm able to choose the variations, the add to cart option is disabled and the "choose an option" error is displayed, as you can see here: https://prnt.sc/xVfHckfQUWhT
How can I solve this?
Regards
Alex
Hello. Your support time is rather dissapointing. I'm waitting for an answer to a critical issue for 5 days already. Please hurry up.
I have the same problem and I have a ticket open for a week too and they don't respond...
Super disappointed with the support team.
And it's really a bug with their plugin, none of the settings work.
Since there is no support service, please refund the plugin cost!
I'll look for a better provider.
Hi Alex,
I'm so sorry for the late reply! I must have overlooked your ticket
I issued a refund for you but still can help you check and fix it. Please send me a product bundle link then I can do the check.
Best regards,
Dustin
I'm also sorry to hear it. My focus is on the sollution, not on the refund.
This is the link: https://florinart.ro/magazin/oglinzi-led/set-chiuveta-de-bucatarie-atrox-20-artic-si-baterie-delos/
I see that the theme has a special function for the JS files. Please check the theme options to see if have any options about wc-add-to-cart-variation.js
If not, you also can use this option in our plugin https://www.screencast.com/t/LG7DZV0fQ
If it still doesn't work, please send me your website credentials (wp-admin link, username, password) then I can check and fix it for you. You also can create a dev/staging site with the same configurations then I'll work on it.
Best regards,
Dustin
Thank you