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  Public Ticket #3025429
we are unable to add products to cart that are utilizing the grouped product plugin
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Comments

  • Adrienne started the conversation
    April 15, 2022 at 10:44pm

    Hello,

    We are unable to add products to cart that are utilizing the grouped product plugin. 

  •  767
    Janilyn replied
    April 18, 2022 at 6:39am

    Hi Adrienne,

    Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket.

    We’ve received your ticket. However, the description is not enough for us to find the cause of the problem. Please provide us with some screenshots of back-end settings and a link to your published product for checking? 

    After receiving your information, I'll proceed to the next step. 

    Best regards. 


    Janilyn T. - WPClever Support Agent