Hello, simple question. I can't seem to remove single items from the cart. When I press the "-" (minus) button to decrease the number of an item, when it reaches "1" it won't go any further if I press it again, I would expect it to go to "0" and therefore remove the item from my cart completely, however, it always stays as "1". The empty cart option is not really ideal as that will clean the entire cart, so not useful if I just want to remove one of the products.
Thanks for checking back with me. We're not available at the weekends so today I am able to reach back to you.
Right after your report, our developers have released the version 4.2.8 to allow 0 decrease and add the Confirm remove button. This will avoid customers from pressing the - too fast that could remove items from cart accidentally. You can kindly update our plugin to enjoy this new feature.
The latest version 4.2.9 also fix an issue in the plugin setting.
After updating, clear caches and cookies before checking again to make sure all changes are applied.
Hi Janilyn, yes, I had updated it, but I guess I was still cached at the time but now I can see it working, thank you (and the devs!) very much for that.
Hello, simple question. I can't seem to remove single items from the cart. When I press the "-" (minus) button to decrease the number of an item, when it reaches "1" it won't go any further if I press it again, I would expect it to go to "0" and therefore remove the item from my cart completely, however, it always stays as "1". The empty cart option is not really ideal as that will clean the entire cart, so not useful if I just want to remove one of the products.
Hi Igor,
Thanks for reporting this issue.
I have reported this issue to our developers so that they can check and fix it as fast as possible.
When you see the update for this, please do then clear caches and cookies before checking again to make sure all changes are applied.
Best regards.
Janilyn T. - WPClever Support Agent
Thanks for your reply Janilyn, I was wondering if there was any luck with this?
Hi Igor,
Thanks for checking back with me. We're not available at the weekends so today I am able to reach back to you.
Right after your report, our developers have released the version 4.2.8 to allow 0 decrease and add the Confirm remove button. This will avoid customers from pressing the - too fast that could remove items from cart accidentally. You can kindly update our plugin to enjoy this new feature.
The latest version 4.2.9 also fix an issue in the plugin setting.
After updating, clear caches and cookies before checking again to make sure all changes are applied.
Best regards.
Janilyn T. - WPClever Support Agent
Hi Janilyn, yes, I had updated it, but I guess I was still cached at the time but now I can see it working, thank you (and the devs!) very much for that.
Hi Igor,
Thanks for your feedback.
I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues at any time.
Have a nice day and best regards.
Janilyn T. - WPClever Support Agent