Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay
  Public Ticket #3013484
Decimal quantities unusable with mobile phones.
Closed

Comments

  • Riku started the conversation

    When the user tries to fill in a decimal quantity with an Android phone the decimals seem to be not working. When entering "2.8" the field updates to "0,128". In Finland the decimal separator is a comma, not a period. This might have something to do with it. However it does not matter whether a comma or period is used. The customers cannot edit the field properly with any mobile device, since this also happens in some iPhone models, depending on the language selection, I guess...

  •  1,226
    Dustin replied

    Hi Riku,

    Our plugin has the auto-correct value function while entering, it will run each second and that seems not enough when using a mobile device. You can watch the screen record video https://www.dropbox.com/s/afj28dop64sl37c/RPReplay_Final1648830068.MP4?dl=0

    Please update our plugin to the new version 2.3.9 and choose a new option https://www.screencast.com/t/Xdx9HkidMNkJ, the value won't be changed until out of focus on the input (click outside the input).

    Best regards,
    Dustin