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  Public Ticket #3003703
All variable products are not usable -no add possibility
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  • Madlena started the conversation

    we installed the premium version because all of our products are variable

    when we try to add to the frequently bought together any other product, it does not allow it as the variations are not clickable. we noticed some clip art which are simple products but free are the only products that can be added in FBT. Please let us know why it is not working with variations. thanks,

  • Madlena replied

    I realized that I had to register as a member then download the zip - these instructions should have come in the purchase confirmation email. It is difficult to understand the next steps - I did it by luck. Now that I can add variable products - how do I restrict the number to 3 maximum? if I have 10 upsellling and 10 related products, it looks awful. Also, we want to show 3the Frequently bought together and add all to cart button under the image gallery not above or under add to cart button. this is how Amazon and everybody does it

    How do we do that?

    thanks,

  •  767
    Janilyn replied

    Hi MAdlena,

    Thank you for the feedback. We will try to improve the instructions on the confirmation email. 

    About your question, I have assigned one of our developers to help you with that. 

    He’ll be looking into your question and responding with specific instructions as soon as possible. 

    Please stay patient as we're having very heavy workloads, it might take some time for our developers to reach back.

    Best regards.

    Janilyn T. - WPClever Support Agent

  •  1,222
    Dustin replied

    Hi MAdlena,

    Please add the below custom code (How to add custom code?) to restrict the number to 3 maximum.

    add_filter( 'woobt_show_items', 'woobt_show_maximum_items', 99, 2 );
    function woobt_show_maximum_items( $items, $product_id ) {
        if ( ! get_post_meta( $product_id, 'woobt_ids', true ) ) {
            return array_slice( $items, 0, 3 );
        }
        return $items;
    }

    If you want to place the list under the image gallery, you can use the shortcode [woobt]. If have any difficulty when using it, please send me your website credentials (wp-admin link, username, password) then I can do that for you. You also can create a dev/staging site with the same configurations then I'll work on it.

    Best regards,
    Dustin