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  Public Ticket #3000070
Error when adding a bundle to the cart
Closed

Comments

  • michiel pop started the conversation
    March 11, 2022 at 10:19am

    Hello,

    Unfortunately I am having a trouble when adding a bundle to my cart. When I add the bundle to the cart, it says “A critical error has occurred on this site”, while the product has been added to the cart when I refresh the webshop.

    I am using version 6.0.7 of your plug-in and version 5.9.1 of WordPress.

    Could you help me please?

    Thanks in advance!

  •  767
    Janilyn replied
    March 13, 2022 at 12:44pm

    Hi Michiel,

    Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket.

    However, the description is not enough for us to find the cause of the problem. Please provide us with some screenshots of back-end settings and a link to your published product for checking? 

    After receiving your information, I'll proceed to the next step. 

    Best regards. 

    Janilyn T. - WPClever Support Agent

  • michiel pop replied
    March 14, 2022 at 5:56pm

    Hi Janilyn,


    Thanks for your response. I see you already fixed it with the newest version of the plug-in. 

    Thank!

  •  767
    Janilyn replied
    March 15, 2022 at 9:37am

    Hi Michiel,

    Thanks for your feedback. I'm glad that it works now.

    I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues at any time. 

    Have a nice day and best regards. 

    Janilyn T. - WPClever Support Agent