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  Public Ticket #2998945
Pre purchase inquiry
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Comments

  • Alex Margulis started the conversation

    hello, 

    we are using the free version of the plug-in, and before we upgrade, we encountered a problem - we cannot find a woocommerce pos platform that supports your plug-in 


    do you have any recommendations? 

    Thanks 

  •  767
    Janilyn replied

    Hi Alex,

    Thanks for contacting us here.

    Honestly, we haven't investigated this so we have no recommendation to you. We are prioritizing the studies of pre-sale and on-sale events so we have no plugins for post-sale or order fulfillment yet. 

    You can kindly search for that from other authors in the market.

    Best regards.

    Janilyn T. - WPClever Support Agent

  • Alex Margulis replied

    Hi,

    Do you offer customizations to make your plug-in compatible with woocommerce point of sale plug-in?

    Thanks

  •  767
    Janilyn replied

    Hi Alex,

    I am a customer support so I am not capable of giving a firm answer to your question. This must be investigated by our developers by studying the issue on your site. 

    We haven't received many reports about the issues with the Point of Sales plugin before so we do not have enough data about the conflicts and whether or not it can be fixed now. 

    Moreover, when it comes to third-party conflicts, it will cost us pretty much time and effort. As we are now understaffed, the expected waiting time for issues of this type might be longer. 

    Best regards.

    Janilyn T. - WPClever Support Agent