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  Public Ticket #2995240
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  • Thierry ROBIN started the conversation

    Good afternoon,


    I am usingWPC Product Quantity for WooCommerce for months and since a few days, I received a sort of alert message mentioning that I had to purchase the licence. The setting up of my quantities works perfectly until now. Could you please tell me why ?


    many thanks


    Thierry

  •  767
    Janilyn replied

    Hi Thiery,

    Thanks for contacting us here. We are not available at the weekend so today (Monday) I am able to reach back to you. 

    May I have an image of how the message appears to you? 

    If you meant this alert: https://www.screencast.com/t/0eneAvvxmsrj

    FYI, in the free version, quantity settings you use under WPClever >> Product Quantity will apply storewide to all products and variations. When users need to set up different min/max/step or default values for specific products under the Quantity tab, they will need to purchase the Premium. 

    This alert is shown to let users known that the feature will be unlocked in the Premium version. You don't have to purchase any license if you don't need that. The quantity setup in the plugin setting will still work normally.

    If you receive that alert via email inbox, we don't send any kind of alerts via email or use any method to urge users to purchase the Premium plugins from us. Users purchase the Premium plugins when they have a need to use the Premium features only. 

    You should be careful when reading those kind of emails. Don't open any link or provide any personal information for them as you might be scammed. 

    Here are the email addresses from our team for your reference:

    - Developer team: [email protected]

    - Marketing department: [email protected]

    - Sales department: [email protected]

    Best regards.


    Janilyn T. - WPClever Support Agent

  • Thierry ROBIN replied

    Hi Janilyn,

    Thanks for your empt reply.

    You will find attached the screen shot of the message when I set up my products.


    Kind regards


    Thierry

  •  767
    Janilyn replied

    Hi Thierry,

    Thanks, that is a Premium feature, which is for setting quantity rules on the product basis. If you decide to continue using the free version, then you can kindly ignore that message.

    Best regards.

    Janilyn T. - WPClever Support Agent