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  Public Ticket #2980578
Issue regarding showing wrong price
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Comments

  •  1
    Johan started the conversation

    HI,
    I hope you are well,

    I have an issue with the woosb-price that showing min and max price instead of showing the right price. the price need to change regarding the color of the product. If the color is black so the price is 598 if the color is something different than black so the price will be 650 usd . As you can see on the screenshot I am getting the min and max price when i am changing the color.

  •  767
    Janilyn replied

    Hi Johan,

    Thanks for contacting WPClever Support Forum.

    I have checked your product and the reason why it was not working was due to the variation swatches you were using. You can try deactivating the swatches you're using on smart bundles and check it again. As these swatches are not supported, the chosen values for variations cannot be recognized by our plugin. The reason why it shows the price range for variable products like that is because it is in fact still unselected.

    For your information: Our developers have investigated this for quite some time and they must declare that our plugin cannot work with any Variations Swatches plugins from other authors. It's because they prevent the proper functionalities of our plugin in the selection method and the conflict is irresolvable.

    So I would like to recommend some methods for you to make it work:

    1. Use the Radio Buttons interface:

    You can try using the Radio Buttons interface from the plugin settings for your variable products instead: https://www.screencast.com/t/nif6CifDhv

    You can learn more about this type of interface here: https://doc.wpclever.net/woosb/wpc-plugins-wpc-product-bundles/wpc-variations-radio-buttons-for-woocommerce/.

    2. Try our WPC Variation Swatches plugin:

    To solve this puzzle, we have recently released a new FREE plugin: WPC Variation Swatches for WooCommerce. Check it out. You can add up to 5 different types of swatches on a single page and 2 available styles for your choice: rounded or square as in here https://demo.wpclever.net/wpcvs/product/variable-product/. We can guarantee this will work since our developers have especially developed this plugin for users to use with other WPC plugins.

    Please try to install it and follow this guide https://doc.wpclever.net/woosb/wpc-plugins-wpc-product-bundles/wpc-variation-swatches-for-woocommerce/ to set up the swatches so that it can work with Smart Bundles/Smart Grouped and other WPC products. This might also solve the issue of incorrect cart total since those chosen variations were not recognized by our plugin, which makes the total wrong.

    This plugin can be easily found from the WordPress repository, please give it a try. I'm looking to your feedback on this.

    Best regards.

    Janilyn T. - WPClever Support Agent