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  Public Ticket #2969321
regular product
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Comments

  • Tim started the conversation

    I just noticed that no extra products are added to the cart if I use a regular product. With variable products it works and adds all the extra products i’ve picked as it should. All plugins is latest version and I’ve deactivated everything besides your plugin and woocommerce. I get no errors or anything.. Any ideas?

  • Tim replied

    It's OK.

    AJAX problem :(

    Can this be fixed?
    Now when I add a product (with AJAX disabled), the cart pop-up doesn't open.


  •  767
    Janilyn replied

    Hi Tim,

    Thank you for reaching out to us. Our team has just been back from the one-week Lunar New Year celebration. Today we will start working on pending cases.

    For your issue, you can kindly install this plugin https://wordpress.org/plugins/wpc-ajax-add-to-cart/ to assist the AJAX loading on your site. It's easy and simple, with no special settings required. Just 1-click installation. 

    Since not all themes and plugins are integrated with the standardized AJAX for the Add to Cart button, we have developed a plugin for our own WPC users to make sure it has what it needs to work properly. Please install then clear both your site and browser's caches/cookies before checking again.

    After receiving your feedback, I'll guide you further if that doesn't help. 

    Best regards. 

    Janilyn T. - WPClever Support Agent