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  Public Ticket #2956803
an error message I'm getting for the bundle page
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  • Yael Kliers started the conversation

    Hi, I created a bundle.  It's supposed to have a minimum number of 10 products in it.  That part seems to be working - if i have less than 10 items it gives this message: Please choose at least a total quantity of 10 products before adding this bundle to the cart.

    However, as soon as I reach 10 products, I get this error message: Sorry, you can only choose at max a total quantity of 1 products before adding this bundle to the cart.  

    And the cart button is greyed out and is not functioning.

    I can't figure out what is wrong.  Sending you screen shot of my product back-end so you can see all the 'rules' I chose.  Also sending screenshots of the messages.

    I'm still within the 7 day return-policy, so please get back to me asap so I can get it working properly, otherwise I'll have to cancel the plugin subscription.

    Thanks very much,

    Yael

  • Yael Kliers replied

    all good! Figured out the problem and now everything is working. Looking forward to using the plugin!! Thanks for creating it!

  •  767
    Janilyn replied

    Hi Yael,

    Thanks for your feedback. I'm glad that you have been able to figure it out.

    In case you might need further instructions, please refer to this online documentation: https://doc.wpclever.net/woosb/quantity-settings/

    I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues at any time. 

    Have a nice day and best regards. 

    Janilyn T. - WPClever Support Agent