Hi, I found some confusing info when buying a plugin from your store, as its said to cost $29 but when I’m going to actually buy it the price changes to $33, could you have a look and let me know how I must do to buy it at the anounced price?
I attach you a couple of pics in case they are useful for you.
For your information, the net price is $29. However, depending on where you checkout for your purchase, there will be some tax and surcharge by the card-issuing bank or country law. We only receive the net price of $29 per transaction from the payment. You can try other payment methods to find which offers the lowest price.
Hi Janily, as you can see in the attached picture I didn't even got to the checkout... so it doesn't know which country I'm from or my payment mode yet... U^_^
If you entrusted your browser to access your location, maybe that was already stored by your browser before.
The checkout process is conducted by the FastSpring Checkout Gateway. When you click on Buy Now, you will see that your current location is determined on the top right corner and the price will be adjusted with VAT if any.
Yes, we do offer 30% off or buy-2-get-1-for-free promotion. However, if you would like to enjoy that, you must purchase at least 3 plugins on the same day.
Every 3 purchases made on the same day can be considered a plugin bundle and customers can get a full refund of the third plugin. Or, customers can purchase 2 plugins successfully then contact us to get a license for the third plugin for free.
Great, so I go for the option: "customers can purchase 2 plugins successfully then contact us to get a license for the third plugin for free. ", I have already bough 2 plugins, how can I do it for get the 3rd one free? :)
As I have told you, this bundle offer can only be granted when you purchase 2 plugins at once or on the same day. It doesn't mean we offer the third one for free after you have purchased two plugins from us.
Hi, I found some confusing info when buying a plugin from your store, as its said to cost $29 but when I’m going to actually buy it the price changes to $33, could you have a look and let me know how I must do to buy it at the anounced price?
I attach you a couple of pics in case they are useful for you.
cheers
Hi Ellie,
Thanks for checking back here.
For your information, the net price is $29. However, depending on where you checkout for your purchase, there will be some tax and surcharge by the card-issuing bank or country law. We only receive the net price of $29 per transaction from the payment. You can try other payment methods to find which offers the lowest price.
Best regards.
Janilyn T. - WPClever Support Agent
Hi Janily, as you can see in the attached picture I didn't even got to the checkout... so it doesn't know which country I'm from or my payment mode yet... U^_^
Hi Ellie,
If you entrusted your browser to access your location, maybe that was already stored by your browser before.
The checkout process is conducted by the FastSpring Checkout Gateway. When you click on Buy Now, you will see that your current location is determined on the top right corner and the price will be adjusted with VAT if any.
https://www.screencast.com/t/PtkGkMDvryTv
https://www.screencast.com/t/W9UahSCe
Best regards.
Janilyn T. - WPClever Support Agent
hi, I get it now, is because you see it in $ and I see it in €, and € is more expensive although $ value less than € xD
anyway... it is the 3rd plugin I buy with you and I read somewhere you do a bundle discount in those cases, do I have to use any coupon for that?
thanks
Hi Ellie,
Yes, we do offer 30% off or buy-2-get-1-for-free promotion. However, if you would like to enjoy that, you must purchase at least 3 plugins on the same day.
Every 3 purchases made on the same day can be considered a plugin bundle and customers can get a full refund of the third plugin. Or, customers can purchase 2 plugins successfully then contact us to get a license for the third plugin for free.
Best regards.
Janilyn T. - WPClever Support Agent
Great, so I go for the option: "customers can purchase 2 plugins successfully then contact us to get a license for the third plugin for free. ", I have already bough 2 plugins, how can I do it for get the 3rd one free? :)
thanks
Hi Ellie,
As I have told you, this bundle offer can only be granted when you purchase 2 plugins at once or on the same day. It doesn't mean we offer the third one for free after you have purchased two plugins from us.
Best regards.
Janilyn T. - WPClever Support Agent
ok, what a pity,
thanks anyway then..