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  Public Ticket #2950131
Update failed: Download failed.
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Comments

  • Sandra Kuhn started the conversation

    Good day,

    since some time the plugin "WPC Product Bundles for WooCommerce (Premium)" doesn't work anymore, it wants to update itself, as soon as I try this it comes an "Update failed: Download failed. cURL error 18: transfer closed with 165355 bytes remaining to read" error.
    Can you tell me what is the reason for this? Do we need to change something or is something changed from their side here?

  •  767
    Janilyn replied

    Hi Sandra,

    Thanks for contacting WPClever Support Forum.

    In that case, you can first deactivate the Auto-update for our plugin. Then visit our Membership page here: https://wpclever.net/my-account register a new account with that License Email to access and control all payments and downloads associated with it if you haven't created any account on our website before.

    If you already have an account for your License Email and lost access to it, you can reset your password by pressing this button: https://www.screencast.com/t/g779iAtmx.

    You can use this file to reupload to your site to replace the current version on your site.

    If this doesn't help, I will guide you further on this.

    Best regards.

    Janilyn T. - WPClever Support Agent