We have a composite product setup on our WP woocommerce site which has been working well. This has just two days ago developed an error when the user tries to add to the Cart.
the following is the error trace to the Fatal Error:-
Notice: Undefined index: captcha_wc_lost_password in /home/excellentedges/public_html/wp-content/plugins/no-captcha-recaptcha-for-woocommerce/lost-password.php on line 11
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; Accepted_Payment_Methods has a deprecated constructor in /home/excellentedges/public_html/wp-content/plugins/woocommerce-accepted-payment-methods/accepted-payment-methods.php on line 186
Notice: acf_get_value was called incorrectly. Advanced Custom Fields PRO - We've detected one or more calls to retrieve ACF field values before ACF has been initialized. This is not supported and can result in malformed or missing data. Learn how to fix this. Please see Debugging in WordPress for more information. (This message was added in version 5.11.1.) in /home/excellentedges/public_html/wp-includes/functions.php on line 5663
Deprecated: Function create_function() is deprecated in /home/excellentedges/public_html/wp-content/themes/teahouse/templatemela/widgets/tmpmela-follow-us.php on line 218
Deprecated: Function create_function() is deprecated in /home/excellentedges/public_html/wp-content/themes/teahouse/templatemela/widgets/tmpmela-footer-aboutus.php on line 89
Deprecated: Function create_function() is deprecated in /home/excellentedges/public_html/wp-content/themes/teahouse/templatemela/widgets/tmpmela-footer-services.php on line 92
Deprecated: Function create_function() is deprecated in /home/excellentedges/public_html/wp-content/themes/teahouse/templatemela/widgets/tmpmela-left-banner.php on line 70
Deprecated: Function create_function() is deprecated in /home/excellentedges/public_html/wp-content/themes/teahouse/templatemela/widgets/tmpmela-static-links.php on line 178
Deprecated: Function create_function() is deprecated in /home/excellentedges/public_html/wp-content/themes/teahouse/templatemela/widgets/tmpmela-advance-search.php on line 77
Notice: Undefined index: data in /home/excellentedges/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php on line 688
Fatal error: Uncaught Error: Call to a member function get_stock_managed_by_id() on null in /home/excellentedges/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php:689 Stack trace: #0 /home/excellentedges/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php(1218): WC_Cart->get_cart_item_quantities() #1 /home/excellentedges/public_html/wp-content/plugins/wpc-composite-products/wpc-composite-products.php(1657): WC_Cart->add_to_cart(5310, 1, 5313, Array, Array) #2 /home/excellentedges/public_html/wp-content/plugins/wpc-composite-products/wpc-composite-products.php(1613): WPCleverWooco->wooco_add_to_cart_items(Array, '879330b40c150f6...', 11924, 1) #3 /home/excellentedges/public_html/wp-includes/class-wp-hook.php(303): WPCleverWooco->wooco_add_to_cart('879330b40c150f6...', 11924, 1, 0, Array, Array) #4 /home/excellentedges/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array) #5 /home/excellentedges/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Arra in /home/excellentedges/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php on line 689
Thank you for contacting WPClever Support Forum. We’ve received your ticket.
However, the description is not enough for us to find the cause of the problem. Please provide us with a link to your published composite product for checking?
There might be something conflicting with our plugin. I have checked the latest version on our test site and live demo, everything is fine. You can check it here: https://demo.wpclever.net/wooco/.
After receiving your information, I'll send it to our developers to help you check that.
Latest log of error. What is also noticed is the error must happen when creating the second composite as when you successfully add a product to the cart, the cart shows with the FIRST EDGE KIT with the first composite only added.
[09-Dec-2021 12:04:48 UTC] PHP Fatal error: Uncaught Error: Call to a member function get_stock_managed_by_id() on null in /home/excellentedges/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php:689 Stack trace: #0 /home/excellentedges/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php(1218): WC_Cart->get_cart_item_quantities() #1 /home/excellentedges/public_html/wp-content/plugins/wpc-composite-products/wpc-composite-products.php(1657): WC_Cart->add_to_cart(5310, 1, 5313, Array, Array) #2 /home/excellentedges/public_html/wp-content/plugins/wpc-composite-products/wpc-composite-products.php(1613): WPCleverWooco->wooco_add_to_cart_items(Array, '879330b40c150f6...', 11924, 1) #3 /home/excellentedges/public_html/wp-includes/class-wp-hook.php(303): WPCleverWooco->wooco_add_to_cart('879330b40c150f6...', 11924, 1, 0, Array, Array) #4 /home/excellentedges/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array) #5 /home/excellentedges/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Arra in /home/excellentedges/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php on line 689
I have transferred your ticket to one of our developers so that he can check and give you further help. He might need to further discuss with you, so please be in touch.
He'll start working on this and will be responding as soon as he's available for support.
Please stay patient meanwhile cause this might take some time under our current heavy workloads.
Best regards.
-----------
PS: Since once a ticket is assigned to a developer, other members in our team cannot read or receive comments anymore, in case you would like us to help you update the progress of your ticket, kindly submit a new ticket so that our Support Agent can help you check and urge the assigned developer to reach back soon.
Please send me your website credentials (wp-admin link, username, password) then I can check and fix it for you. You also can create a dev/staging site with the same configurations then I'll work on it.
For now I don't have the ability to offer admin access and we don't have a staging site but I have enabled password access to the product pages for which the links were provided before.
Is it possible to download a previous version of the WPC Composite Product plugin to see if we have introduced the error with an automatic update? This appears likely as it was working and we have not made any changes to trigger this issue. Cheers.
We have the premium version, however I have rolled back to version 4.0.8 and the error no longer appears. So that would suggest that there is an issue that has been introduced since 4.0.8. I have also turned off the automatic update to ensure we remain on a stable version. If there is a upgrade that addresses this reported issue then please let us know and we will test for you. Cheers. Andrew Doyle
Since resolving this issue by rolling back to version 4.0.8, we have inadvertently upgraded to the latest version 4.1.5 and encountered the same error. Can you please confirm if this is something you can support with a fix in the next version. Cheers.
So strange No one reports the same issue with you so I can't reproduce the problem to check and fix it.
Could you please create a dev/staging site with the same configurations then I'll work on it? If not, you can use this plugin https://wordpress.org/plugins/all-in-one-wp-migration/ to export your site and send me the exported file. I'll install it on my PC to check.
I have a similar issue since your latest update and while my entire site works fine, people are simply unable to purchase any of my composite products - they can however buy anything else they want. I have reported it last week end and provided the staging area …
We have a composite product setup on our WP woocommerce site which has been working well. This has just two days ago developed an error when the user tries to add to the Cart.
the following is the error trace to the Fatal Error:-
Notice: Undefined index: captcha_wc_lost_password in /home/excellentedges/public_html/wp-content/plugins/no-captcha-recaptcha-for-woocommerce/lost-password.php on line 11
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; Accepted_Payment_Methods has a deprecated constructor in /home/excellentedges/public_html/wp-content/plugins/woocommerce-accepted-payment-methods/accepted-payment-methods.php on line 186
Notice: acf_get_value was called incorrectly. Advanced Custom Fields PRO - We've detected one or more calls to retrieve ACF field values before ACF has been initialized. This is not supported and can result in malformed or missing data. Learn how to fix this. Please see Debugging in WordPress for more information. (This message was added in version 5.11.1.) in /home/excellentedges/public_html/wp-includes/functions.php on line 5663
Deprecated: Function create_function() is deprecated in /home/excellentedges/public_html/wp-content/themes/teahouse/templatemela/widgets/tmpmela-follow-us.php on line 218
Deprecated: Function create_function() is deprecated in /home/excellentedges/public_html/wp-content/themes/teahouse/templatemela/widgets/tmpmela-footer-aboutus.php on line 89
Deprecated: Function create_function() is deprecated in /home/excellentedges/public_html/wp-content/themes/teahouse/templatemela/widgets/tmpmela-footer-services.php on line 92
Deprecated: Function create_function() is deprecated in /home/excellentedges/public_html/wp-content/themes/teahouse/templatemela/widgets/tmpmela-left-banner.php on line 70
Deprecated: Function create_function() is deprecated in /home/excellentedges/public_html/wp-content/themes/teahouse/templatemela/widgets/tmpmela-static-links.php on line 178
Deprecated: Function create_function() is deprecated in /home/excellentedges/public_html/wp-content/themes/teahouse/templatemela/widgets/tmpmela-advance-search.php on line 77
Notice: Undefined index: data in /home/excellentedges/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php on line 688
Fatal error: Uncaught Error: Call to a member function get_stock_managed_by_id() on null in /home/excellentedges/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php:689 Stack trace: #0 /home/excellentedges/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php(1218): WC_Cart->get_cart_item_quantities() #1 /home/excellentedges/public_html/wp-content/plugins/wpc-composite-products/wpc-composite-products.php(1657): WC_Cart->add_to_cart(5310, 1, 5313, Array, Array) #2 /home/excellentedges/public_html/wp-content/plugins/wpc-composite-products/wpc-composite-products.php(1613): WPCleverWooco->wooco_add_to_cart_items(Array, '879330b40c150f6...', 11924, 1) #3 /home/excellentedges/public_html/wp-includes/class-wp-hook.php(303): WPCleverWooco->wooco_add_to_cart('879330b40c150f6...', 11924, 1, 0, Array, Array) #4 /home/excellentedges/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array) #5 /home/excellentedges/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Arra in /home/excellentedges/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php on line 689
There has been a critical error on this website.
Hi Andrew,
Thank you for contacting WPClever Support Forum. We’ve received your ticket.
However, the description is not enough for us to find the cause of the problem. Please provide us with a link to your published composite product for checking?
There might be something conflicting with our plugin. I have checked the latest version on our test site and live demo, everything is fine. You can check it here: https://demo.wpclever.net/wooco/.
After receiving your information, I'll send it to our developers to help you check that.
Best regards.
Janilyn T. - WPClever Support Agent
Links to the two composite products (currently made private but the direct links work fine) are as follows
First Edge Scissor Kit (Right Hand)
https://www.excellentedges.com/product/first-edge-kit/First Edge Scissor Kit (Left Hand)
https://www.excellentedges.com/product/first-edge-kit-left-hand/
I cannot provide any more detail as the error on the screen is limited to the text I sent in the original ticket.
Please do put a high priority on this as we are currently unable to list our most significant product on the store.
Cheers.
Andy
Latest log of error. What is also noticed is the error must happen when creating the second composite as when you successfully add a product to the cart, the cart shows with the FIRST EDGE KIT with the first composite only added.
[09-Dec-2021 12:04:48 UTC] PHP Fatal error: Uncaught Error: Call to a member function get_stock_managed_by_id() on null in /home/excellentedges/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php:689
Stack trace:
#0 /home/excellentedges/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php(1218): WC_Cart->get_cart_item_quantities()
#1 /home/excellentedges/public_html/wp-content/plugins/wpc-composite-products/wpc-composite-products.php(1657): WC_Cart->add_to_cart(5310, 1, 5313, Array, Array)
#2 /home/excellentedges/public_html/wp-content/plugins/wpc-composite-products/wpc-composite-products.php(1613): WPCleverWooco->wooco_add_to_cart_items(Array, '879330b40c150f6...', 11924, 1)
#3 /home/excellentedges/public_html/wp-includes/class-wp-hook.php(303): WPCleverWooco->wooco_add_to_cart('879330b40c150f6...', 11924, 1, 0, Array, Array)
#4 /home/excellentedges/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array)
#5 /home/excellentedges/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Arra in /home/excellentedges/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php on line 689
Hi Andrew,
Thanks for the details.
I have transferred your ticket to one of our developers so that he can check and give you further help. He might need to further discuss with you, so please be in touch.
He'll start working on this and will be responding as soon as he's available for support.
Please stay patient meanwhile cause this might take some time under our current heavy workloads.
Best regards.
-----------
PS: Since once a ticket is assigned to a developer, other members in our team cannot read or receive comments anymore, in case you would like us to help you update the progress of your ticket, kindly submit a new ticket so that our Support Agent can help you check and urge the assigned developer to reach back soon.
Janilyn T. - WPClever Support Agent
Hi Andrew,
Both of your products are not found or private and I can't check:
https://www.excellentedges.com/product/first-edge-kit/
https://www.excellentedges.com/product/first-edge-kit-left-hand/
Please send me your website credentials (wp-admin link, username, password) then I can check and fix it for you. You also can create a dev/staging site with the same configurations then I'll work on it.
Best regards,
Dustin
For now I don't have the ability to offer admin access and we don't have a staging site but I have enabled password access to the product pages for which the links were provided before.
https://www.excellentedges.com/product/first-edge-kit/
https://www.excellentedges.com/product/first-edge-kit-left-hand/
Password: #eetest
Cheers.
Is it possible to download a previous version of the WPC Composite Product plugin to see if we have introduced the error with an automatic update? This appears likely as it was working and we have not made any changes to trigger this issue. Cheers.
If you're using the free version, you can download previous versions here https://wordpress.org/plugins/wpc-composite-products/advanced/
Best regards,
Dustin
We have the premium version, however I have rolled back to version 4.0.8 and the error no longer appears. So that would suggest that there is an issue that has been introduced since 4.0.8. I have also turned off the automatic update to ensure we remain on a stable version. If there is a upgrade that addresses this reported issue then please let us know and we will test for you. Cheers. Andrew Doyle
Thank you so much for that information!
Please update our plugin to the latest version 4.1.1 and try again. I think it should work as same as 4.0.8
Best regards,
Dustin
Dustin,
Since resolving this issue by rolling back to version 4.0.8, we have inadvertently upgraded to the latest version 4.1.5 and encountered the same error. Can you please confirm if this is something you can support with a fix in the next version. Cheers.
Andrew
So strange
No one reports the same issue with you so I can't reproduce the problem to check and fix it.
Could you please create a dev/staging site with the same configurations then I'll work on it? If not, you can use this plugin https://wordpress.org/plugins/all-in-one-wp-migration/ to export your site and send me the exported file. I'll install it on my PC to check.
Best regards,
Dustin
I have a similar issue since your latest update and while my entire site works fine, people are simply unable to purchase any of my composite products - they can however buy anything else they want. I have reported it last week end and provided the staging area …