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  Public Ticket #2919615
How does "Cross sells products" works?
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  •  4
    nik started the conversation

    Dear Support Team,


    We just purchased the pro version of the Fly Cart plugin. There is a option about cross sales for products. This option is set to "show" but we do not see any cross sales products in the fly cart.

    What do we miss here?

    Cheers

  •  767
    Janilyn replied

    Hi Nik,

    Thanks for contacting us here.

    When you add any product to the cart, please check that single product page to see if there is any related product configured in their product page? If not, you can manually configure that in the Linked products tab of the Product Data.

    If you have done that but it doesn't help, you can provide us with your site link to check the frontend.

    Best regards.

    Janilyn T. - WPClever Support Agent

  •  4
    nik replied

    Hello Janilyn

    So this means I have to configure all related product for each product? I saw other fly cart plugin and they display releated products in the fly cart and there is a option to actually configure if it should display a product or a image with a product link in a carousell. We really need this in order to provide cross sells.

    It would be very nice if it would be possible that we can configure what should be displayed and when.. like other plugins does.

    Have a look at here: 

    Plugin: https://de.wordpress.org/plugins/side-cart-for-woocommerce/

    Demo: http://oceanwebguru.com/shop/


    Plugin: https://wordpress.org/plugins/side-cart-woocommerce/

    Demo: https://demo.xootix.com/side-cart-for-woocommerce/


    Plugin: https://usecaddy.com/

    Demo: https://demo.usecaddy.com/

  •  767
    Janilyn replied

    Hi Nik,

    Our plugin cannot determine which products are related if you haven't configured any. Those demos were configured to display random products as related on cart.

    If you would like to have further instructions, I will connect you with our developers to guide you on this. They can help you configure related products in bulk. 

    If you still have any questions, kindly ask our developer when he reaches back to your ticket.

    Best regards.

    Janilyn T. - WPClever Support Agent

  •  1,222
    Dustin replied

    Hi Nik,

    Thanks for your suggestion, we'll add this feature soon.

    Best regards,
    Dustin

  •  4
    nik replied

    Cool! Thanks Dustin!

    This would be awesome! And to be honest, your fly cart plugin is the best one in terms of UX! So i'm sure you guys would finde a very nice way to implement that feature for pro users :)

    Cheers

  •  4
    nik replied

    How can I close a ticket?

  •  1,222
    Dustin replied

    Please check if you can close the ticket here https://www.screencast.com/t/ZNRkJTb0Wu3Y. If not, just confirm as you did then I'll help you close itsmile.png

    Best regards,
    Dustin