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  Public Ticket #2893620
Was I charged or what?
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Comments

  • Barry English started the conversation

    I tried to buy a plugin and it said success/congratulations, and then an error...Did you take my money or not?

    EDIT

    It's okay  I was charged but I was able to download the plugin

  •  767
    Janilyn replied

    Hi Barry,

    Thanks for updating the information. I have checked and your license is active now.

    When you encounter issues with the installation at any time, kindly visit our website here: https://wpclever.net/my-account register a new account with your purchase email to access and control all payments and downloads associated with your email address.

    If you encounter any troubles with the installation, you can refer to this guide https://wpclever.net/faqs.

    In case you need specific instructions, here's the site for online documentations of our plugins: https://doc.wpclever.net/.

    Feel free to contact us at any time you encounter issues or have questions.

    Best regards.

    Janilyn T. - WPClever Support Agent