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  Public Ticket #2882543
variable product, cant add to the basket
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  • callum day started the conversation

    when i add a variable product to the bundle, once viewing product I select the colour of the item and it still says I cant add it to basket 

  •  767
    Janilyn replied

    Hi Callum Day,

    Thank you for contacting WPClever Support Forum. We’ve received your ticket. 

    However, the description is not enough for us to find the cause of the problem. Please provide us with some screenshots of back-end settings and a link to your published product for checking? 

    Please check our bundle if you're using any variation swatches plugin on your site? Our developers have investigated this for quite some time and they must declare that our plugin cannot work with any Variations Swatches plugins from other authors. It's because they prevent the proper functionalities of our plugin in the selection method and the conflict is irresolvable.

    To solve this puzzle, we have recently released a new FREE plugin: WPC Variation Swatches for WooCommerce. Check it out. You can add up to 5 different types of swatches on a single page and 2 available styles for your choice: rounded or square as in here https://demo.wpclever.net/wpcvs/product/variable-product/. We can guarantee this will work since our developers have especially developed this plugin for users to use with other WPC plugins.

    Please try to install it and follow this guide https://doc.wpclever.net/woosb/wpc-plugins-wpc-product-bundles/wpc-variation-swatches-for-woocommerce/ to set up the swatches so that it can work with Smart Bundles/Smart Grouped and other WPC products. This might also solve the issue of incorrect cart total since those chosen variations were not recognized by our plugin, which makes the total wrong.

    This plugin can be easily found from the WordPress repository, please give it a try.

    Best regards.


    Janilyn T. - WPClever Support Agent