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  Public Ticket #2873225
Compatibile with Woocommerce Storefront?
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Comments

  • Leo T Tran started the conversation

    Hi 

    Can you please to confirm if this plguin works well with woocommerce storefront?


    Regards,

    Leo T Tran

  •  767
    Janilyn replied

    Hi Leo T Tran,

    Thanks for contacting us here.

    Yes, I can confirm that not just this one, but all of our plugins are compatible with the Storefront theme. We used to base on that theme to check the bugs and fixes all issues in our plugins. 

    Ever since we released our own themes, WPCstore, WPCmart & WPCplant, we mostly base on our WPCstore theme in order to check all the reported issues.

    If you're using our plugin on the Storefront theme and encounter some issues, it might not only be the theme that causes problem but also other plugins on your site as well. In order to be sure about an issue, we only keep WooCommerce and our plugins on the test site to check everything. You can also try that in your testing environment.

    Best regards.

    Janilyn T. - WPClever Support Agent

  • Leo T Tran replied

    Hi Janilyn,

    Thank you so much for your reply.  Two more questions before going ahead to buy:

    1. Is it life time update? 

    2. Can I use a Trial for 15 days ?

    Regards,

    Leo


  •  767
    Janilyn replied

    Hi Leo,

    Any license purchased from our website is permanent, which means you only have to pay once and enjoy the membership, plugin update, and free customization for life. It will be terminated when you submit for a refund.

    We don't provide a trial, but we offer a 7-day money guarantee. If you encounter any seemingly irresolvable, you should contact us again with a detailed description of the issue (preferably with screenshots or videos to describe how to retrieve the issue on your site) within 7 days after your purchase. Doing this to reserve the right to request a full refund when you're not satisfied with our support. Then I will book a customization service for you for free so that our developers can start working on it. 

    The time spent waiting for our developer won't be counted into the time for considering your refund request, so you can rest assured about that. It's just that currently, we're heaving really heavy workloads so it's taking quite much time for us to process and fix it for you.

    Of course, during the 7-day duration time after your purchase, you can submit for a refund at any time if you just simply don't want to use it anymore. We will give your money back without asking any questions during the 7-day guarantee. After this period, your license is no longer valid for a refund anymore.

    Hope my answers are helpful enough.

    Best regards.


    Janilyn T. - WPClever Support Agent

  • Leo T Tran replied

    Hi Janilyn,

    Just one more question: Instead of putting shopping icon with quantity & subtotal in Primary menu bar, can I put it in far right of header area?

    Regards,

    Leo T. Tran


  •  767
    Janilyn replied

    Hi Leo,

    Since it's possible to use the shortcode for the cart icon, you can put it anywhere you'd like on your site. If you cannot do it by yourself, our developers can help you with that. Just make sure you clarify the position you want to place the icon with an image for our developers to refer to.

    Best regards.

    Janilyn T. - WPClever Support Agent