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  Public Ticket #2865213
Woocommerce Coupon
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Comments

  • Lucas started the conversation

    Hi,

    I have a problem with Woocommerce coupon codes. It is not applied to bundled products and applies a discount of 0.00 (percentage or exact figure, it is the same). The coupon restriction in settings is set to NO.

    Woocommerce version 5.6.0 Plugin version 5.8.2

  •  767
    Janilyn replied

    Hi Lucas,

    Thank you for contacting WPClever Support Forum. We’ve received your ticket. 

    However, the description is not enough for us to find the cause of the problem. Please provide us with some screenshots of back-end coupon settings and a link to your published bundle product for checking? 

    After receiving your information, I'll proceed to the next step. 

    Best regards. 

    Janilyn T. - WPClever Support Agent

  • Lucas replied

    HI,

    Here is.
    If you need Admin credential and FTP, say to me.

    Regards
    luca

    https://meepledeer.com/shop/senza-categoria/bundle-base-di-furnace-italiano/

  •  767
    Janilyn replied

    Hi Lucas,

    It's strange since the coupon is working great from my end. I have added your bundle to the cart and entered the coupon. It successfully deducted 10% from the total. The coupon is working just fine.

    You can check the video here: https://www.screencast.com/t/jkl5IlY8z.

    Please make sure you have cleared both your site and browser's caches/cookies before checking your bundle again. Also, you can try browsing it on an Incognito browser to see things as a first-time user of your site.

    Best regards.

    Janilyn T. - WPClever Support Agent

  •  1
    Kaleem Abbasi replied

    I am facing same issue. Any solution?

  •  767
    Janilyn replied

    Hi Kaleem,

    Thanks for contacting WPClever Support Forum. Thanks for the feedback & information. We're not available at the weekends so today I am able to reach back to you.

    In that case, you can kindly create a new ticket on this forum and provide us with your product and coupon to check. This way you can easily follow up on the progress of your ticket.

    Best regards

    Janilyn T. - WPClever Support Agent