Please make sure you have properly cleared both your site's and browser's caches and cookies after updating our plugin.
In recent versions, we have added a new feature to add a second Add to Cart button for the Bought Together items. You can kindly go to the plugin setting under WPClever >> Bought Together and find this option https://www.screencast.com/t/Ec7VvWRw0j then choose the "Separate button" option to enable the 2nd button for the list >> Update options.
I'll wait for your feedback if this helps before giving further instructions.
I cleaned cache both on navegator and Wordpress, updated the plugin for 3.8.1 version, but still can't resolved this problem.
I think that's important to say that i'm using 5.8.8 Wordpress' version, and I can't update it because i got some plugin that dosen't work with most recent version. Do you have another alternative?
Thanks for the help and I'm waiting for further instructions.
Thanks for the feedback & information. We're not available at the weekends so today I am able to reach back to you.
I think the issue was still with the caches/cookies on your site or browser. I checked your product today and saw that the Add to Cart buttons were displayed properly now: https://www.screencast.com/t/JF4xxtBi. Please check it again and make sure you have cleared all the temporary caches/cookies.
Do you have any suggestions how do I clean the cache and cookie? I already try clean on navigator and using "WC fastest cache" plugin but seems that doesn't worked.
I'm not familiar with that plugin so I cannot guide you on this. You can kindly find instructions from that plugin documentation or plugin support forum. In some cases, not only cache plugins but also some hosts and servers keep caches to improve the loading speed and make the content appear faster.
On your browser, there are shortcuts you can try, for example using the combination of [Ctrl + Shift + Del] keys. Please do a quick search on the Internet to find the instructions for different browsers.
I saw that the plugin had a button to send selected products to cart, but after last update (3.7.6), it don’t show more.
That’s what I see: https://uploaddeimagens.com.br/imagens/e6CU1n4
Someone could help me with this problem?
The page I need help with: https://santapetulancia.com/produto/planner/
Hi Marilyn,
Thanks for reaching out to us here.
Please make sure you have properly cleared both your site's and browser's caches and cookies after updating our plugin.
In recent versions, we have added a new feature to add a second Add to Cart button for the Bought Together items. You can kindly go to the plugin setting under WPClever >> Bought Together and find this option https://www.screencast.com/t/Ec7VvWRw0j then choose the "Separate button" option to enable the 2nd button for the list >> Update options.
I'll wait for your feedback if this helps before giving further instructions.
Best regards.
Janilyn T. - WPClever Support Agent
Hi Janilyn,
I cleaned cache both on navegator and Wordpress, updated the plugin for 3.8.1 version, but still can't resolved this problem.
I think that's important to say that i'm using 5.8.8 Wordpress' version, and I can't update it because i got some plugin that dosen't work with most recent version. Do you have another alternative?
Thanks for the help and I'm waiting for further instructions.
Best regards.
Hi Marilyn,
Thanks for the feedback & information. We're not available at the weekends so today I am able to reach back to you.
I think the issue was still with the caches/cookies on your site or browser. I checked your product today and saw that the Add to Cart buttons were displayed properly now: https://www.screencast.com/t/JF4xxtBi. Please check it again and make sure you have cleared all the temporary caches/cookies.
Best regards.
Janilyn T. - WPClever Support Agent
Hi Janilyn, don't worry :)
Do you have any suggestions how do I clean the cache and cookie? I already try clean on navigator and using "WC fastest cache" plugin but seems that doesn't worked.
Thanks for your supporting.
Marilyn.
Hi Marilyn,
I'm not familiar with that plugin so I cannot guide you on this. You can kindly find instructions from that plugin documentation or plugin support forum. In some cases, not only cache plugins but also some hosts and servers keep caches to improve the loading speed and make the content appear faster.
On your browser, there are shortcuts you can try, for example using the combination of [Ctrl + Shift + Del] keys. Please do a quick search on the Internet to find the instructions for different browsers.
Best regards.
Janilyn T. - WPClever Support Agent