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  Public Ticket #2847365
Variable products are greyed out when I try to select products to bundle.
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  • KJ started the conversation

    I've been trying to resolve this issue on my own for the past couple of days but have had no luck.

    I just recently downloaded the free version of this plugin and when I try to create a product bundle (by creating a new product - clicking smart bundle - bundled products - trying to add products to the bundle) variable products are greyed out and are un-clickable.
    This is only an issue with variable products as I have changed some of my products to simple products etc to test and it all works fine.

    The problem is that all of my products are variable products so I cannot add anything to the smart bundle. 

    I've seen in demonstration videos that variable products are able to be selected however it is an issue for me.

    I have tried changing every setting I am able to in a variable product however the issue still occurs.

    I have also tried to change the setting to the plugin and nothing seems to work unless I am missing something?

    Any help on this front?

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  •  767
    Janilyn replied

    Hi KJ,

    Thank you for contacting WPClever Support Forum.

    For your information: 

    • In the free version of our plugin, only simple and subscription products can be searched and added as stated in the description page of our free plugin on WordPress.
    • Instead, free users can now add unlimited products as they prefer. 
    • Variable products and variations are only available in the Premium version.

    In case you need further instructions, kindly refer to this online documentation: https://doc.wpclever.net/.

    Best regards.

    Janilyn T. - WPClever Support Agent