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  Public Ticket #2837433
Customer email format recently changed
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Comments

  • Michael Tomczyk started the conversation
    July 29, 2021 at 1:45pm

    Hello.  This week, the format of the customer email has changed and I can't see why it would have changed.  This is the email the customer gets to confirm his/her order.  It's adding "wooco_component: xxxxx" in each line that a selection was made from the component.  This wasn't there last week and I don't need it to be there for the customer, especially because it looks more like code than a customer-friendly description.  Link to product page:  https://exitoffroad.com/product/dobinsons-lift-kit-toyota-tacoma-2016-2020-with-quick-ride-rear/

    Thanks

    Mike

  •  767
    Janilyn replied
    July 30, 2021 at 11:04am

    Hi Michael,

    Thanks for reaching out to us here.

    This was due to a recently added feature in our plugin. You can turn that off by going to WPClever >> Composite Products, find this option and choose "Yes" to enable that.

    Best regards.

    Janilyn T. - WPClever Support Agent

  • Laurence Boulanger replied
    August 17, 2021 at 2:51pm

    Hi, I have the same issue. 

    I can't find this option on my setting panel in the plugin. can you be more specific ? thank you very much!

  •  767
    Janilyn replied
    August 18, 2021 at 7:15am

    Hi Laurence,

    Thanks for reaching out to us.

    For your information, we're currently reviewing this issue and will release a new update to fix this very soon. You can kindly update our plugin when there is an update, clear both your site's and browser's caches/cookies after that.

    Best regards.

    Janilyn T. - WPClever Support Agent