Bundles won’t add to a user’s basket from the Woocommerce product pages. Clicking the ‘add to basket button on the shop page works fine.
Individual products add to basket buttons work fine. Disabling the ‘Ajax Single Add To Cart’ option works and when reactivating, adding a bundle to the cart works once but then, stops working.
Any help would be appreciated. Here's a video of the issue:
Thank you for contacting WPClever Support Forum. We’ve received your ticket.
However, the description is not enough for us to find the cause of the problem. Please provide us with some screenshots of back-end settings and a link to your published product for checking it from my side?
After receiving your information, I'll proceed to the next step.
In that case, you can kindly install this plugin https://wordpress.org/plugins/wpc-ajax-add-to-cart/ to assist the AJAX loading on your site. It's easy and simple, with no special settings required. Just 1-click installation.
Since not all themes and plugins are integrated with the standardized AJAX for the Add to Cart button, we have developed a plugin for our own WPC users to make sure it has what it needs to work properly. Please install then clear both your site and browser's caches/cookies before checking again.
After receiving your feedback, I'll guide you further if that doesn't help.
Thank you for bringing this plugin to my attention! I've installed it, cleared mine and the site's cache and everything seems to be working fine now. The theme developer has also sent me a child-theme with a fix just in case. Thank you for your help.
I hope that was the cause of the issue. Feel free to mark this ticket as resolved and I will continue with the other ticket.
Hi there,
Bundles won’t add to a user’s basket from the Woocommerce product pages. Clicking the ‘add to basket button on the shop page works fine.
Individual products add to basket buttons work fine. Disabling the ‘Ajax Single Add To Cart’ option works and when reactivating, adding a bundle to the cart works once but then, stops working.
Any help would be appreciated. Here's a video of the issue:
Thanks /JJ
Hi James,
Thank you for contacting WPClever Support Forum. We’ve received your ticket.
However, the description is not enough for us to find the cause of the problem. Please provide us with some screenshots of back-end settings and a link to your published product for checking it from my side?
After receiving your information, I'll proceed to the next step.
Best regards.
Janilyn T. - WPClever Support Agent
Hi James,
Thank you for reaching out to us.
In that case, you can kindly install this plugin https://wordpress.org/plugins/wpc-ajax-add-to-cart/ to assist the AJAX loading on your site. It's easy and simple, with no special settings required. Just 1-click installation.
Since not all themes and plugins are integrated with the standardized AJAX for the Add to Cart button, we have developed a plugin for our own WPC users to make sure it has what it needs to work properly. Please install then clear both your site and browser's caches/cookies before checking again.
After receiving your feedback, I'll guide you further if that doesn't help.
Best regards.
Janilyn T. - WPClever Support Agent
Hi there Janilyn,
Thank you for bringing this plugin to my attention! I've installed it, cleared mine and the site's cache and everything seems to be working fine now. The theme developer has also sent me a child-theme with a fix just in case. Thank you for your help.
I hope that was the cause of the issue. Feel free to mark this ticket as resolved and I will continue with the other ticket.
Thanks again, /JJ
Hi James,
Thanks for that information!
I'll work on another ticket for you now.
Best regards,
Dustin