Thanks for contacting us here. May I ask which issue are you encountering?
We sure have done very careful tests before releasing our plugins. The thing is, when using our plugin with external add-ons /plugins and themes/templates from other authors, there might be conflicts that make our plugin not function properly. That's why we offer a free customization service with our Premium plugins to make sure everything goes smoothly.
So you can kindly let us know which problem are you facing with more details (screenshots & links) and we will help investigate to fix it for you.
I'm not sure which kind of issue you're dealing with in our plugin, so here's the online documentation for your reference: https://doc.wpclever.net/woobt/.
You can watch the video and check out the samples to learn how to set up discounts and pricing for Bought Together items.
Kindly note that all discounts and pricing will be removed when you enable the Add Separately option:
For your information, when you enable "Add separately" option, all the discounts applied to Bought Together item will be removed. Thus, when customers select and press the Add to Cart button to buy them, they will be simply individual items bought together & no discount is applied. When this option is enabled, customers can freely remove any unwanted item from the cart, they can choose to buy any product from the list because they're treated as individual products.
The discount is only accepted when they are items bought together with the main product as part of the deal and cannot be removed individually. That's why when the Add separately option is enabled, all the discounts preset to Bought Together items are removed. This is explained here: http://prntscr.com/trpmd8.
If you need to apply a discount, don't enable it. This is to make sure when customers add items to the cart, they cannot buy Bought Together items at the discounted price if they remove the main product from the cart.
If you still cannot figure it out, you can kindly make some screenshots of steps you have followed or you can record a video so that I could guide you further.
The fixed price or percentage did not work, have you test about it?
Maybe I will buy another frequently bought together plugin.
Sad!
Hi Bruce,
Thanks for contacting us here. May I ask which issue are you encountering?
We sure have done very careful tests before releasing our plugins. The thing is, when using our plugin with external add-ons /plugins and themes/templates from other authors, there might be conflicts that make our plugin not function properly. That's why we offer a free customization service with our Premium plugins to make sure everything goes smoothly.
So you can kindly let us know which problem are you facing with more details (screenshots & links) and we will help investigate to fix it for you.
Best regards.
Janilyn T. - WPClever Support Agent
Okay.
I install this plugin with woocommerce clean. In my local website, the frequently bought together was install just with woocommerce.
I created several products to test "frequently bought together".
But it does not work for price fix or percentage setting.
And I can't get it.
Would you please show me how to make it work?
Bruce
Hi Bruce,
I'm not sure which kind of issue you're dealing with in our plugin, so here's the online documentation for your reference: https://doc.wpclever.net/woobt/.
You can watch the video and check out the samples to learn how to set up discounts and pricing for Bought Together items.
Kindly note that all discounts and pricing will be removed when you enable the Add Separately option:
For your information, when you enable "Add separately" option, all the discounts applied to Bought Together item will be removed. Thus, when customers select and press the Add to Cart button to buy them, they will be simply individual items bought together & no discount is applied. When this option is enabled, customers can freely remove any unwanted item from the cart, they can choose to buy any product from the list because they're treated as individual products.
The discount is only accepted when they are items bought together with the main product as part of the deal and cannot be removed individually. That's why when the Add separately option is enabled, all the discounts preset to Bought Together items are removed. This is explained here: http://prntscr.com/trpmd8.
If you need to apply a discount, don't enable it. This is to make sure when customers add items to the cart, they cannot buy Bought Together items at the discounted price if they remove the main product from the cart.
If you still cannot figure it out, you can kindly make some screenshots of steps you have followed or you can record a video so that I could guide you further.
Best regards.
Janilyn T. - WPClever Support Agent