Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay
  Public Ticket #2810613
Compatibility issue with Webtoffee Order Import / Export
Closed

Comments

  • Ludenbois started the conversation

    Hi,


    I would like to report a compatibility issue with Webtoffee Order Import / Export.


    Force sells plugin seems to had <span> - </span> with every product name which is then considered as a PHP issue when importing CSV data on the third party plugin.


    For now, I have to disable force sells to make importation works correctly every time I need it.

    It tooks me some time to figure out the problem, and I guess I won't be the only person encountering this issue.

    It would be nice to see it fixed in a future update. ;)

    Best,

    Thomas

  •  767
    Janilyn replied

    Hi Ludenbois,

    Thanks for contacting us here and reporting this issue.

    This is, in fact, the first time we receive such a report with the mentioned plugin. I will send your ticket to our developers for further checking this issue. Hopefully, we will find a way to work that out soon.

    Best regards.

    Janilyn T. - WPClever Support Agent

  •  1,223
    Dustin replied

    Hi Ludenbois,

    Thanks for informing us on this issue!

    Please help us try the updated version 4.1.6.1 here https://www.dropbox.com/s/tp0kqlxjsts731n/wpc-force-sells-4161.zip?dl=1 and tell me this issue was fixed or not. We'll release an official updated version later.

    Best regards,
    Dustin