I purchased your premium Product Bundle Plugin, and set it up for a 3 Variable product bundle. However, I cannot select any of the variations when the plugin is turned on. The 3 products display, but when I click on any of the variations, nothing happens, and I'm unable to add anything to the cart.
There can be many reasons for this so we will need to check further on your site. Could you please create a new PRIVATE ticket then provide us with your license details and your admin login credentials for our developers to help you check that out?
It can be triggered by incompatibility with the theme or another plugin. We will need to check the backend for sure. If you don't create your own ticket, you might not be able to receive our response. Doing that will protect your privacy and security as well.
Hello,
I purchased your premium Product Bundle Plugin, and set it up for a 3 Variable product bundle. However, I cannot select any of the variations when the plugin is turned on. The 3 products display, but when I click on any of the variations, nothing happens, and I'm unable to add anything to the cart.
Link to the page - https://bodyhelix.com/product/bodyhelix-combo/
Please address at your earliest convenience.
Thank you!
- Josh
Hi Josh,
Thanks for contacting us here.
I checked your link but it was not found. Could you please help me check it again? https://www.screencast.com/t/c2JeRDSY
Best regards.
Janilyn T. - WPClever Support Agent
hi I purchase the premium version and also encounter this problem. how did you solve this? please check this link. https://www.baesixdev.com/product/wokeuplikedis/
Hi Jeff,
Thanks for reporting this.
There can be many reasons for this so we will need to check further on your site. Could you please create a new PRIVATE ticket then provide us with your license details and your admin login credentials for our developers to help you check that out?
You can refer to this guide for more instructions: https://wpclever.net/faqs/sending-secure-login-information
It can be triggered by incompatibility with the theme or another plugin. We will need to check the backend for sure. If you don't create your own ticket, you might not be able to receive our response. Doing that will protect your privacy and security as well.
Best regards.
Janilyn T. - WPClever Support Agent