Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

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  Public Ticket #2768040
Amount of products per bundle
Closed

Comments

  • Neil started the conversation
    May 4, 2021 at 3:31pm

    Hello,

    I can add more than 10 products in a bundle, but on my website it only shows 10.

    Can you help?

  • Shelly replied
    May 5, 2021 at 2:03am

    I'm experiencing the same issue

  •  767
    Janilyn replied
    May 5, 2021 at 4:57am

    Hi Neil,

    This issue might have been triggered by the theme you're using. Some elements might be missing for that. 

    I have checked by creating a Smart Bundle with more than 10 bundled items: https://www.screencast.com/t/oQcn7hxDpeUQ.

    In the front-end, it shows all products properly: https://www.screencast.com/t/LwoFAcFP

    So if you would like us to help you check this issue out, kindly create a new Private ticket and provide us with your Purchase information (as this concerns third-party elements) and admin login credentials so that our developers can help you out and your information will be secured. This is a public ticket so we cannot do that here. 

    Best regards.

    Janilyn T. - WPClever Support Agent

  •  767
    Janilyn replied
    May 5, 2021 at 4:58am

    Hi Shelly, 

    You can kindly check the information about my test on our test site in my previous reply.

    You can also provide us with your admin login credentials in your Private ticket so that we can help you check the issue. 

    Best regards.

    Janilyn T. - WPClever Support Agent

  • Neil replied
    May 5, 2021 at 2:48pm

    ok it was a version conflict: WooCommerce had a new version. When we updated the bundle the problem was solved.

    Thank you!

  • Shelly replied
    May 5, 2021 at 5:07pm

    So is the solution to update the plugin? Or update woocommerce?

  • Neil replied
    May 5, 2021 at 8:54pm

    Update plugin

  •  767
    Janilyn replied
    May 6, 2021 at 3:53am

    Hi All,

    Our plugins are always tested with the latest versions of WooCommerce and WordPress. So it's essential that users update everything to the latest version to keep it running.

    Plus, after updating our plugins, you might need to completely clear your site and browser's caches & cookies to see some changes. 

    Best regards.

    Janilyn T. - WPClever Support Agent