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  Public Ticket #2748237
Problems with bundled products and variable products
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Comments

  • Tera Toliver started the conversation

    I think I have a couple of different issues. I'm not sure if they are all related.

    1) Some variable products can't be added to the cart sometimes. You pick the options for the product (scent, size, etc), push add to cart and it looks like it did, but nothing goes in the cart. An error message appears that says "Scent is a required selection" even though you already picked the scent.

    2) The variable products in my bundles have the same behavior as above. For example you pick the scent and size of a product and when you add it to the cart you see the error message that "Scent is a required field" for several of the products.

    3) The price updates fine for bundles, but once you add it to the cart, it only adds the cost of the simple items and certain variable items. On any of the items that you got the error above, it doesn't add their value to the bundle price.

  •  767
    Janilyn replied

    Hi Tera,

    Thanks for contacting WPClever Support Forum.

    We've got your issue. Are you using any Variations Swatches plugin on your site? In most of the cases, this was triggered by the incompatibility between our plugin and the Variations Swatches. Some other cases were triggered by some missing components from the theme.

    Our developers have investigated this for quite some time and they must declare that our plugin cannot work with any Variations Swatches plugins from other authors. It's because they prevent the proper functionalities of our plugin in the selection method and the conflict is irresolvable.

    To solve this puzzle, we have recently released a new FREE plugin: WPC Variation Swatches for WooCommerce. Check it out. You can add up to 5 different types of swatches on a single page and 2 available styles for your choice: rounded or square. We can guarantee this will work since our developers have especially developed this plugin for users to use with other WPC plugins.

    These can be easily found from the WordPress repository, give them a try.

    I'll wait for your feedback before giving further instructions on your case.

    Best regards.

    Janilyn T. - WPClever Support Agent