I created a Smart Grouped product page (https://tammyt2.sg-host.com/product/8-oz-hot-cold-paper-cup-2/) that my client really likes. However, when I click "add to cart" it only includes the name and cost of the third product. The first two products are not linked in the purchase.
I've checked your product and found the reason why it's not working on 2 first products. It's because you're using the Variations Swatches plugin, which is incompatible and not supported by our plugin.
Our developers have developed a FREE similar plugin for users who use our WPC plugins, you might want to give it a try: WPC Variation Swatches for WooCommerce.
The other variations swatches plugins are not fully optimized and cause a critical conflict with our plugin, so we highly recommend that you kindly switch to our plugin for a better experience.
I created a Smart Grouped product page (https://tammyt2.sg-host.com/product/8-oz-hot-cold-paper-cup-2/) that my client really likes. However, when I click "add to cart" it only includes the name and cost of the third product. The first two products are not linked in the purchase.
Hi Mark,
Thanks for contacting us here.
I've checked your product and found the reason why it's not working on 2 first products. It's because you're using the Variations Swatches plugin, which is incompatible and not supported by our plugin.
Our developers have developed a FREE similar plugin for users who use our WPC plugins, you might want to give it a try: WPC Variation Swatches for WooCommerce.
You can read more about how to make it work with our plugins here: https://doc.wpclever.net/woosb/wpc-plugins-wpc-product-bundles/wpc-variation-swatches-for-woocommerce/.
The other variations swatches plugins are not fully optimized and cause a critical conflict with our plugin, so we highly recommend that you kindly switch to our plugin for a better experience.
Best regards.
Janilyn T. - WPClever Support Agent