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  Public Ticket #2739734
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  • antonio started the conversation

    I'm Antônio Costa, administrator of a site in Brazil, called http://mercadinhodobairro.com.

    Our team is in the final stage of building the site, and we need to activate the "WPC Product Quantity for Woo-commerce" for the premium version.

    However, since Sunday, March 21, 2021, when the value of the "WPC Product Quantity for Woo-commerce" corresponded to R$ 169.00 reais, we were unable to complete the purchase.

    Several attempts were made through PayPal and also through the credit card, all without success.

    We are very frustrated because this situation has delayed our schedule for launching the site and starting sales.

    Please provide a solution as soon as possible to this problem.

    I trust in the promptness of a good service and charge the price of R$ 169.00.

    Sincerely,

    Antonio Costa

  •  767
    Janilyn replied

    Hi Antonio,

    Thanks for contacting us here. We’re not available at the weekend, so today I am able to process your ticket.

    If possible, could you please try again with the WireTransfer instead? I have also contacted our sale staff to find a valid solution for your case.

    Best regards.

    Janilyn T. - WPClever Support Agent

  •  1,222
    Dustin replied

    Hi Antonio,

    Thanks for your interest in our plugin!

    You can send money to our PayPal account [email protected] directly then we'll send you the license and download file.

    Best regards,
    Dustin

  • antonio replied

    Dear Mr. Dustin

    We allocated the amount of R $ 119.00 to complete the total of R $ 169.00, as we had a credit in the amount of $ 50.00 with PayPal valid until 03/27/2021.
    As the purchase was not made until the date we lost the credit.
    At the moment we have the amount of R $ 119.00, do you accept this amount as full payment?
    In this way we forget all the inconvenience, time and work lost in the last few days.
    If you agree, I will make the payment on 06/04/2021.

    Graciously,

    Antonio Costa
    "Mercadinhodobairro.com"

  •  1,222
    Dustin replied

    Yes, you can send us R $ 119.00 to our PayPal account [email protected] then I'll send you an invoice and download file.

    Best regards,
    Dustin

  • antonio replied

    We sent the amount of R $ 119.00 through PayPal.
    We look forward to using Wpc Product Quantity for Woo-commerce.

    Regards
    Antonio Costa

  •  1,222
    Dustin replied

    Thanks for your purchase!

    Please download the invoice in the attachment and premium version here https://www.dropbox.com/s/fun3pb5kf3e6y51/wpc-product-quantity-premium-215.zip?dl=1

    Also, read our FAQs https://wpclever.net/faqs to know how to install the premium version.

    Best regards,
    Dustin