Sorry for the late reply, our system is a bit busy so today I am able to reach your ticket. I have consulted our developer, he said that our plugin has been optimized to support RTL language display. However, if you translate our plugin with WPML, it must be carefully conducted in order to transfer all the metadata of products into the translated version.
In case you're owning a Premium license of our plugin and have any difficulty in translating our plugin, our developers will help you with that.
Hello, we have the maybe same problem, with product bundles and WPML. If user adds product bundle or composite product to cart, then changes language, the cart contents gets messed up. We have premium product bundles version. Free composite products version, please help!
Concerning the translation of Smart Bundles or any other special product types (Composite Products, Grouped Products) with WPML, it requires complex configurations to copy all data into the target language, not just the texts but also the meta data and everything else. There might have been something left out when creating the translation.
"You can kindly create a new Private ticket, fill out both custom fields with your purchase information so that we can verify your license. We need each user to own a ticket so that you could easily follow up on the issue and also secure your information sent to us.
Then, please provide us with your site link and admin login info for our developer to work on.
In case you would like to create a new account for us, you can use this email address: [email protected], but DON'T send the credentials via our inbox. Instead, paste it here since your email to us might get lost while everything sent via Private tickets here is encrypted.
Kindly note that we can only assist you with the plugins that you have bought from us. For free plugins, we can't assist with third-party plugin issues.
After receiving your information, I'll proceed to the next step.
I wish to use your plugin in my site, your plugin support arabic language switching by wpml plugin
It is emergency, I am waiting for a reply from you
Hi Salman,
Thanks for contacting us here.
Sorry for the late reply, our system is a bit busy so today I am able to reach your ticket. I have consulted our developer, he said that our plugin has been optimized to support RTL language display. However, if you translate our plugin with WPML, it must be carefully conducted in order to transfer all the metadata of products into the translated version.
In case you're owning a Premium license of our plugin and have any difficulty in translating our plugin, our developers will help you with that.
Best regards.
Janilyn T. - WPClever Support Agent
Hello, we have the maybe same problem, with product bundles and WPML. If user adds product bundle or composite product to cart, then changes language, the cart contents gets messed up. We have premium product bundles version. Free composite products version, please help!
Hi Girts U,
Thanks for contacting us here.
For your information:
Concerning the translation of Smart Bundles or any other special product types (Composite Products, Grouped Products) with WPML, it requires complex configurations to copy all data into the target language, not just the texts but also the meta data and everything else. There might have been something left out when creating the translation.
"You can kindly create a new Private ticket, fill out both custom fields with your purchase information so that we can verify your license. We need each user to own a ticket so that you could easily follow up on the issue and also secure your information sent to us.
Then, please provide us with your site link and admin login info for our developer to work on.
Refer to this guide for more instructions on safely sharing credentials: https://wpclever.net/faqs/sending-secure-login-information.
In case you would like to create a new account for us, you can use this email address: [email protected], but DON'T send the credentials via our inbox. Instead, paste it here since your email to us might get lost while everything sent via Private tickets here is encrypted.
Kindly note that we can only assist you with the plugins that you have bought from us. For free plugins, we can't assist with third-party plugin issues.
After receiving your information, I'll proceed to the next step.
Best regards.
Janilyn T. - WPClever Support Agent