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  Public Ticket #2701252
WPC Countdown timer + Product timer | Global sale price on all products not showing Countdown timer
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  • LEAX started the conversation

    Hello there,

    we've installed WPC Countdown timer + WPC Product timer (free versions). We've set Product timer - Global timer - All products + Sale price + Date range.

    But the Countdown timer isn't displaying on products.

  • LEAX replied

    The countdown timer only shows when we edit single product specifically with countdown

  • LEAX replied

    The sale prices from Product timer are correctly shown:
    https://pomozkupou.sk/z-nasej-dielne/

    But without any Countdown timer 

  •  767
    Janilyn replied

    Hi Leax,

    Thanks for contacting us here.

    Please check if you have properly chosen "Yes" for the active option so that Countdown can start. Also, please make sure you have chosen the right time range, the starting time should count from the current time backward. 

    If you set a time range in the future, when the current time hasn't reached that starting time yet, it won't show in the front-end.

    Best regadrs.

    Janilyn T. - WPClever Support Agent

  • LEAX replied

    Hi Janilyn


    As I said - SALE prices from Product timer are working and showing

    But the Countdown timer isnt showing the countdown on product with the set expiration date from Product timer

    Do those plugins work together ? Where can be the problem?

  •  767
    Janilyn replied

    Hi Leax,

    Definitely, these can work together. I have tested them in the test site and live demo. Kindly note that you need to set them up in their corresponding tabs: Countdown tab and Timers tab with the same starting and end time in order to achieve the results. They can work together, but not influencing each other.

    I may need more information in order to help you with that. Could you please attach some screenshots of the settings in both Countdown and Timers tabs in your product page?

    Best regards.

    Janilyn T. - WPClever Support Agent