Hello, we're (try to) sell a collection box of books for 49.95 € (reduced bundle price). The regular Price is 59.95 €. If you put it one time into cart it shows 107.00 € instead of 49.95 €. How can we solve this problem? We submitted this allready but didn't get feedback yet.
We're sorry for the slow support speed. Our developer hasn't reached your ticket yet. I have dropped a message to urge him to check back on your ticket as soon as he's available for support.
I can't see a loution to this problem. I have a similar problem but it occurs when I am using coupons, it seems like when adding a coupon the sub total in the cart is adding the products included in the package as well.
The issue with coupon application can be triggered by the kind of coupons (WooCommerce or generated by external coupon plugins) or the influence of other external discount & pricing plugins as well.
So it's better to submit a Private ticket in your own profile and provide us with access to the backend admin area, we will help you look into the issue carefully. This will protect your site's privacy and security.
Hello, we're (try to) sell a collection box of books for 49.95 € (reduced bundle price). The regular Price is 59.95 €. If you put it one time into cart it shows 107.00 € instead of 49.95 €. How can we solve this problem?
We submitted this allready but didn't get feedback yet.
Best Regards
Berti
Hi Berti,
Thanks for contacting us here.
We're sorry for the slow support speed. Our developer hasn't reached your ticket yet. I have dropped a message to urge him to check back on your ticket as soon as he's available for support.
Best regards.
Janilyn T. - WPClever Support Agent
I can't see a loution to this problem. I have a similar problem but it occurs when I am using coupons, it seems like when adding a coupon the sub total in the cart is adding the products included in the package as well.
We have the same issue on our site. Would like to see the issue resolved and are open to ideas.
Hi All,
The issue with coupon application can be triggered by the kind of coupons (WooCommerce or generated by external coupon plugins) or the influence of other external discount & pricing plugins as well.
So it's better to submit a Private ticket in your own profile and provide us with access to the backend admin area, we will help you look into the issue carefully. This will protect your site's privacy and security.
Best regards.
Janilyn T. - WPClever Support Agent