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  Public Ticket #2692381
Compatibility
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Comments

  • Badr eddine tribak started the conversation

    Hello,

     We want to know please if this plugin is compatible with "woocommerce price based by country" ?

    Many thanks

  •  767
    Janilyn replied

    Hi Badr,

    Thank you for contacting WPClever Support Forum. We've just been back from the Tet Holiday vacation (9-17th Feb). So today, I am able to reach and process your ticket.

    For your information, there are some reported issues about the compatibility of our plugin with the mentioned plugin. So honestly, our plugin cannot be considered to be compatible with the WooCommerce price based by country plugin.

    Best regards.


    Janilyn T. - WPClever Support Agent

  • Badr eddine tribak replied

    Hello again There,

     Thank you for your reply.

    I'm wondering please if you're planning to solve this issue with "Price based by country" because i like this plugin so i don't want to change it.

    Many thanks.

  •  767
    Janilyn replied

    Hi Badr,

    Our developers have been working together to solve the incompatibility issue with these currency plugins but it's not easy to do so, honestly. It's conflicting in most aspects. 

    Hopefully, there will be good news about this soon.

    Best regards.

    Janilyn T. - WPClever Support Agent

  • Badr eddine tribak replied

    Oh that's sounds good !!

     Thank you for your help. We'll wait for your feed-back hopefully very soon.

    Many thanks.

  • Badr eddine tribak replied

    Hello, any news ??

  •  767
    Janilyn replied

    Hi Badr,

    Sorry but I'm afraid there is no news about this. One of our developers who takes charge of this has retired from our team. We will need to find another dev who has specialization in this to investigate the issue.

    Best regards.

    Janilyn T. - WPClever Support Agent

  • Badr eddine tribak replied

    Hello, can we please know if it can be done in the next few weeks?

    Many thanks !

  •  767
    Janilyn replied

    Hi,

    I have consulted with our head developer and he said that this might take longer than expected to be solved. 

    By nature, two plugins work very differently. Plus, the price-based country plugin as well as other dynamic pricing plugins have many conflicts with ours. 

    Our team is now lacking technical support developers, while the rest are only specialized in their own area, we don't have any capable staff to take charge of this at the moment, sadly. 

    Hope there will be good news, but I cannot give you a firm answer of when this can be addressed.

    Best regards.

    Janilyn T. - WPClever Support Agent