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  Public Ticket #2691093
plugin does not work
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  • Adriano started the conversation

    Hello friends

    a few weeks ago I installed the free plugin [WPC Frequently Bought Together for WooCommerce] and it worked correctly.

    This motivated us to buy the plugin, but before I decided to try the free plugin some more. And to my surprise after 3 weeks installed the free plugin [WPC Frequently Bought Together for WooCommerce] stopped working!

    I have a product called [caipirinha] and I own approximately 15 products with the same name but with different variations, but added as a unique product.

    And when I am going to add the product [caipirinha] to be presented to be purchased, simply the product search does not appear the product [caipirinha]

    Can we help each other resolve friends?

    Thanks

  •  767
    Janilyn replied

    Hi Adriano,

    Thank you for contacting WPClever Support Forum. We've just been back from the Tet Holiday vacation (9-17th Feb). So today, I am able to reach and process your ticket.

    May I ask from which source have you got the installation file of our plugin? Are you using the free version on your site right now? I need to confirm these since the free version is supposed to deal with simple and subscription products only. Users can only search and add variable products or variations in the Premium version. 

    There might be something wrong that showed the Variable products in the search box of the free version, but it won't work properly since only Premium has this feature.

    Best regards.

    Janilyn T. - WPClever Support Agent