Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay
  Public Ticket #2675310
Is there something we can do to help?
Closed

Comments

  •  5
    Sam started the conversation

    Good Afternoon, 

    I have this product bundle and I am trying to increase the quantities of the product but I get the following error code. "Value must be less than or equal to 1" I couldn't see how to solve this in the documentation. 

  •  767
    Janilyn replied

    Hi Sam,

    Thanks for contacting WPClever Support Forum. We've had a short vacation so today I am able to process your ticket.

    Since the products you added as bundled products have the Sold Individually enabled, it makes it only possible to sell these items at quantity = 1 or only 1 unit per item can be added to the cart, that's why you can't adjust their default quantity to higher than 1. 

    You need to disable the Sold Individually feature from the Inventory tab of each individual product page then you can increase the default quantity in the Smart Bundles page.

    Best regards.

    Janilyn T. - WPClever Support Agent

  •  5
    Sam replied

    Thank you very much for the reply Janilyn, that worked great. 


    Wishing you a nice week ahead, 


    Thanks,

    Sam

  •  767
    Janilyn replied

    Thanks for your feedback, Sam. I'm glad that I was able to help.

    I'll consider your case closed and close your ticket now. 

    Feel free to submit a new one in case you encounter any issues at any time. 

    Have a nice week and best regards. 

    Janilyn T. - WPClever Support Agent