Thanks so much for your information. This is helpful for us to find the issue.
I have now known why I couldn't retrieve this issue. In fact, it was a change from the previous update that when users use either the Radio or Select type for the quantity input,they must put the lowest value in the min box and the highest value in the max box to make it work,or else products cannot be added to the cart.
When I checked our out test site and live demo, we're always put the Min/Max values,so we didn't encounter such issues.
For example: If you use the range 0.5-2.0 for the Range of value then in the settings above that:
- Min: must be filled with 0.5
- Max: must be filled with 2.0
I will report this to our developers to find a more convenient way to do this.They will try to release a new update as soon as possible to make it work more easily.
Since the update, products that have no maximum order setting filled now display the following error when trying to add the product to basket:
" You can't add more than 0 "PRODUCT_NAME" to the cart. "
A temp fix is to fill in the maximum setting with a large number.
Hopefully this is fixed with a new update as I would prefer to have no maximum.
Thank you.
Thank you a million times!!! This solved the issue for me.
I prefer leaving maximum empty too.
Hi Daniel,
Thanks so much for your information. This is helpful for us to find the issue.
I have now known why I couldn't retrieve this issue. In fact, it was a change from the previous update that when users use either the Radio or Select type for the quantity input,they must put the lowest value in the min box and the highest value in the max box to make it work,or else products cannot be added to the cart.
When I checked our out test site and live demo, we're always put the Min/Max values,so we didn't encounter such issues.
For example: If you use the range 0.5-2.0 for the Range of value then in the settings above that:
- Min: must be filled with 0.5
- Max: must be filled with 2.0
I will report this to our developers to find a more convenient way to do this.They will try to release a new update as soon as possible to make it work more easily.
Best regards.
Janilyn T. - WPClever Support Agent