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  Public Ticket #2653091
Radio sorting issue
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Comments

  • Bogusz Houszka started the conversation

    The free version of this plugin has a bug.

    I have my size attribute out of which I create variations. I have set "custom sorting" for this attribute and it works by default, but your plugin ignores it and mixes the order. 

    I am writing here as noone responded to tickets on WP.org. There are few requests to fix it. Please do fix it.

    Also there should be the name of the attribute displayed above the variations as a label.

  •  767
    Janilyn replied

    Hi Bogusz,

    Thank you for contacting WPClever Support Forum. We're not available at the weekend so today I am able to reach back to you.

    We’ve received your ticket. However, the description is not enough for us to find the cause of the problem. Please provide us with some screenshots of back-end settings and front-end errors and a link to your published product for checking? 

    After receiving your information, I'll proceed to the next step. 

    Best regards. 

    Janilyn T. - WPClever Support Agent

  • Bogusz Houszka replied

    Sure

    Example page: https://planu.pl/produkt/planer-rodzinny-na-lodowke-miesiactydzien-serca/

    Screenshot of this page is in the attachment. 

    2 issues here:
    1. I would like a label to be displayed with attribute name like "Size:"
    2. The variations should be from smallest to biggest and they are not. 

    The next screenshot shows the same page with your plugin turned off. As you can see there is the label "Rozmiar" which means "Size" and the variations are sorted correctly

    The next screenshots show the backend configuration of the product attribute "Rozmiar".


    Regards

    Bogusz

  • Bogusz Houszka replied

    The two first files has not been attached so I add them here.

    Fisrt with your plugin active

    Second without

  • Bogusz Houszka replied

    Trying again only one

  • Bogusz Houszka replied

    Sorry some uploaded files did not get through. Here is a link to them https://imgur.com/a/Hkk1VvA

  •  767
    Janilyn replied

    Thanks for the details.

    I will report this issue to our developers so that they can check and fix any bugs (if any) with this. I will keep you posted when there is any news about this from our developers.

    Best regards.

    Janilyn T. - WPClever Support Agent

  • Bogusz Houszka replied

    Thanks