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  Public Ticket #2650759
flycart main menu problem
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Comments

  • Szabó Norbert started the conversation

    Hello! 


    1. My question would be that I have Elementor + Woocommerce + Ocean Wp and the top of the menube doesn’t put up Flycart! Can you help? 

    2. Can I take the shipment out of the total? i don't want to add shipping.



    Thanks

  •  767
    Janilyn replied

    Hi Szabo,

    Thanks for contacting us here.

    1. If you would like to add a cart icon on the header menu of your homepage, you can use the shortcode woofc to add.

    Before we can give further instructions on this, could you please provide us with your site link again?

    2. The fly cart would always display the total prices of products. If you would like to remove the shipping fee display, you should remove the shipping class/options applied to your products.

    Best regards.

    Janilyn T. - WPClever Support Agent

  • Szabó Norbert replied

    www.bambilino.hu  

    the short code was successfully displayed on the flycart element in header!

    1. I can't take out the shipping options, because then the buyer can't choose on the checkout side, there are more shipping prices.

    2. Mobile still has one appearance error: -> attached a picture

    I have another ticket I also bought the premium there but no one answers for 4 weeks .. could you watch it?

    thanks for answer

  •  153
    Henry replied

    Hi Szabo,

    Can you send me the infomation for admin account(user and pass) ? I will help you.

    You can rest assured about giving us the admin account. You can set up a temporary account for us to access for a limited time. Then after we confirmed we have checked, you can delete it. 

    We cannot help you without the admin access cause this problem only happens on your site. On our test site, this functionality is just normal. That's why we need to access your site admin. 

    You can consider set up a staging site following instructions in this guide https://wpclever.net/faqs/sending-secure-login-information. In your staging site, you can remove any sensitive information, only to reproduce the issue for us to check. Using the staging site won't affect your live site as well. You can rest assured data are secure. 

    Best regards. 

    Best regards,
    Henry N.

  • Szabó Norbert replied

    https://wpc.ticksy.com/ticket/2624952/


    I have already given you all the logins here but I didn't get any answers there either, this is not a premium service



  •  153
    Henry replied

    Hi Szabo,

    I fixed the problem on mobile.

    Regarding shipping, it looks like you got the problem fixed.

    Best regards,
    Henry N.