I am working on a website for my client and using your free plugin to create a product bundle. Now, it's working pretty good, however - it messes up the styling and it's doubling the price. What am I doing wrong? Can you help me?
First of all, you can check if this is an issue triggered by another plugin or from inside our plugin by following my below instructions. I need to make sure that our plugin is functional with the basic WooCommerce & theme on your site or not.
- Create a full backup of your site and keep it in a safe place.
- Updates all current active plugins on your site to the latest versions, so do WooCommerce and WordPress, too.
- Switch the theme on your site to the Storefront theme.
- Deactivate all other plugins, except for WooCommerce & our plugin.
- Check the front-end behavior.
Please help me do this, if after taking these steps and our plugin is working again, then it's another plugin or theme on your site has caused this, you can find that out by reactivating plugins one by one to find the culprit.
Since during the process of deactivating and reactivating plugins, it might cause critical error on your site, I would like to let you do that on your own so that when error occurs, you can quickly restore your site.
After receiving your information, I'll proceed to the next step.
Best regards.
PS: Please help me change to the Storefront theme, I mean this particular one https://prnt.sc/vhw4oc since it's specialized for WooCommerce and the most basic theme. If the issue happens even on this theme, then it might be something that comes from our plugin.
If it's fine on this theme, it means there must have been some conflict with the previous theme you're using or another third-party plugin. Hence, we always trust to check with this theme only.
Hi there — happy new year!
I am working on a website for my client and using your free plugin to create a product bundle. Now, it's working pretty good, however - it messes up the styling and it's doubling the price. What am I doing wrong? Can you help me?
Please find the bundle here: https://www.simplyorganized.dk/product/testbundle/
the price should be 1.392 DKK, but it shows 2.784 DKK. Why does that happen?
Also, which box should I tick off to not let it be shown in the cart (that appears when the user scrolls on that page)?
Please find attachments to see what I mean.
Thanks and have a nice day,
Sylvia
Hi Sylvia,
Thanks for contacting us here.
First of all, you can check if this is an issue triggered by another plugin or from inside our plugin by following my below instructions. I need to make sure that our plugin is functional with the basic WooCommerce & theme on your site or not.
- Create a full backup of your site and keep it in a safe place.
- Updates all current active plugins on your site to the latest versions, so do WooCommerce and WordPress, too.
- Switch the theme on your site to the Storefront theme.
- Deactivate all other plugins, except for WooCommerce & our plugin.
- Check the front-end behavior.
Please help me do this, if after taking these steps and our plugin is working again, then it's another plugin or theme on your site has caused this, you can find that out by reactivating plugins one by one to find the culprit.
Since during the process of deactivating and reactivating plugins, it might cause critical error on your site, I would like to let you do that on your own so that when error occurs, you can quickly restore your site.
After receiving your information, I'll proceed to the next step.
Best regards.
PS: Please help me change to the Storefront theme, I mean this particular one https://prnt.sc/vhw4oc since it's specialized for WooCommerce and the most basic theme. If the issue happens even on this theme, then it might be something that comes from our plugin.
If it's fine on this theme, it means there must have been some conflict with the previous theme you're using or another third-party plugin. Hence, we always trust to check with this theme only.
Janilyn T. - WPClever Support Agent
Thank you! I think the issue has been resolved. I updated the current theme (Goya) and the developers there, has resolved it issue.
Thanks again and have a great day!
Thanks for your feedback, Sylvia. I'm glad that it was solved.
I'll consider your case closed and close your ticket now.
Feel free to submit a new one in case you encounter any issues at any time.
Have a nice day and best regards.
Janilyn T. - WPClever Support Agent