When using a smartphone without connecting to Wi-Fi (only GPRS, EDGE), the pop-up window is not displayed. When you press the quick view button, a dark screen appears and the arrows spin endlessly (screenshot). Everything works correctly with a high-speed internet connection. Perhaps these are the limitations of the free version?
Thanks for contacting us here. Sorry for the late reply. We've been having one week celebration for the Christmas and New Year while preparing for the relaunch of our website.
This issue might have been triggered by the weak connection of internet. I will report this to our developers for further checking this.
Our developers responded that our plugin doesn't restrict based on the type of Internet connection. The Quick View is made to display a part/section of your web page. If the whole page can be loaded normally, there's no way Quick view can't work. You can kindly check our plugin by deactivating other plugins and reactivate them one by one to check.
Or you may want to contact the hosting provider of your site to be sure the connection to the server is stable for our plugin to work.
When using a smartphone without connecting to Wi-Fi (only GPRS, EDGE), the pop-up window is not displayed. When you press the quick view button, a dark screen appears and the arrows spin endlessly (screenshot). Everything works correctly with a high-speed internet connection. Perhaps these are the limitations of the free version?
https://cocktailbox.com.ua/
Please check if this is really a limitation of the free version, then I am ready to gladly buy your plugin on my sites.
Hi Yuriy,
Thanks for contacting us here. Sorry for the late reply. We've been having one week celebration for the Christmas and New Year while preparing for the relaunch of our website.
This issue might have been triggered by the weak connection of internet. I will report this to our developers for further checking this.
Best regards.
Janilyn T. - WPClever Support Agent
Thanks for your feedback. It would be nice if the developers answer.
Hi Yuriy,
Thanks for your patience.
Our developers responded that our plugin doesn't restrict based on the type of Internet connection. The Quick View is made to display a part/section of your web page. If the whole page can be loaded normally, there's no way Quick view can't work. You can kindly check our plugin by deactivating other plugins and reactivate them one by one to check.
Or you may want to contact the hosting provider of your site to be sure the connection to the server is stable for our plugin to work.
Best regards.
Janilyn T. - WPClever Support Agent