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  Public Ticket #2632318
Add to cart button disabled but clickable
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Comments

  • Robson started the conversation

    Hi Support. 


    Thanks for this great plugin. 

    I'm facing following issue:

    I use Composite Products to allow clients to buy a top and a bottom  bikini piece. Clients can choose a top size/color and a different one for the bottom. but it's mandatory one top and one bottom piece. 

    But if all tops, for exemple, are out of stock, clients should not be able to buy the composite product. In this case Add to Cart button is shown as disable to clients, but it is still clickable, and a composite product is added to cart only with the bottom. How can we completely disable Add to cart button in this case?

    Best regards,

    Robson

  •  767
    Janilyn replied

    Hi Robson,

    Thank you for contacting WPClever Support Forum. We’ve received your ticket. I have checked our test site and live demo, when a required component is out of stock, our plugin won't allow customers to press the Add to cart button until they choose a purchasable product instead. You can check this out with this link: https://demo.wpclever.net/wooco/product/composite-01/. There might have been a conflict with our plugin on your site.

    Next, the description is not enough for us to find the cause of the problem. Please provide us with some screenshots of back-end settings and a link to your published product for checking? 

    After receiving your information, I'll proceed to the next step. 

    Best regards. 

    Janilyn T. - WPClever Support Agent