So, are you trying to create a translation for Grouped Product from Dutch to English? Is Dutch the original version and English is a translated one? If you're trying to create product translation with WPML plugin, it must be carefully taken since some data might be missed out during the copying of product data.
Have you tried to create a new normal grouped product (not a translation) and see if it's working?
Please check it then give me feedback about this so that I can find a way to help you out.
Thank you for the support. I have discovered that it is not the WPML plugin, but the polylang plugin that gives the problem. And I was able to solve this using a setting so that it works well for every language.
Sorry for the misunderstanding. Thanks for your help, it gave me an idea to help solving it!
Hello, i use the grouped product plugin and have the following problem detected:
For language Dutch it is working fine and i can set the product data: smart grouped and set the options..
For language English (see grouped_2.JPG) i cannot set the product data (see grouped_1.JPG) and the dropdown and options are greyed out??
Can you help me,
Regards,
Tjerk Spriensma
The Netherlands
Hi Tjerk,
Thanks for contacting us here.
So, are you trying to create a translation for Grouped Product from Dutch to English? Is Dutch the original version and English is a translated one? If you're trying to create product translation with WPML plugin, it must be carefully taken since some data might be missed out during the copying of product data.
Have you tried to create a new normal grouped product (not a translation) and see if it's working?
Please check it then give me feedback about this so that I can find a way to help you out.
Best regards.
Janilyn T. - WPClever Support Agent
Hello Janilyn,
Thank you for the support. I have discovered that it is not the WPML plugin, but the polylang plugin that gives the problem. And I was able to solve this using a setting so that it works well for every language.
Sorry for the misunderstanding. Thanks for your help, it gave me an idea to help solving it!
I will use the plugin now, thank you
Regards,
Tjerk Spriensma
The Netherlands
Thanks for your feedback, Tjerk. I'm glad that you have figured it out.
I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues at any time.
Have a nice day and best regards.
Janilyn T. - WPClever Support Agent